Comfort Inn MSP Airport - Mall of America

This place used to be relatively decent, but it has taken a serious dive and is now among the grungiest places in the area. The entire building is very dirty and reeks like weed and the whole place is surrounded by shady characters all day and night. I didn’t want to leave my car in the parking lot and the police were there several times. I won’t ever stay there again and I suggest you look elsewhere.

Not bad but I did ask for more towels and did not receive them. The cleaning personnel did not give them when asked and did not come back with any when I asked again.

I had a late check in and, the front desk lady was nice and warm. My room was clean and had a microwave and fridge. There are other hotels in the area that are more updated however it was a nice experience.its conveniently located walking distance to MOA. Cheap clean and convience that's all I needed.

Family trip to visit MOA. I knew for price what i was paying for. When arrived to check in front desk Rachael had such a terrible facial expression and horrible body language. Rooms were great 1st expression. Ate at connected outback restaurant when leaving multiple police officers on site for a incident. Drug use smell in hallway were overwhelming and my luck neighbors shouting thru the night. Didn’t feel safe at night returning from MOA to parking lot numerous people hanging around at all hours. We choose to leave 11 hours early on last day at 3am and there were over dozen guests hanging around picnic table in parking spot with few walking around parking lot. With that said if i visit again ill spend more with lodging connected to MOA. Hotel rooms were clean to the eye and inviting to sleep and shower. Only complaints were not feeling safe in parking lot at night Carrying numerous shopping bags and leaving my car.

The workers showed great customer service and did everything to accommodate me and my family. The problem was the people hanging outside the hotel, being let in through the back door by other guest, and the constant traffic flow of those people. I had my children and it was hard for me to be comfortable knowing what activities where happening throughout the hotel.

Room was dirty- cobwebs and spiders everywhere. Didn’t really seem to be vacuumed well either. Towels were ripped/torn.

The staff was friendly. The area around this hotel felt unsafe. We ended up leaving and staying somewhere else.

Hotel seemed clean and was comfortable. There were people in the parking lot drinking dancing visiting all night! At 3 in the morning there were still people hanging out in the parking lot. Do you rent out rooms? There were bikes chained up by the front door certainly not hotel guests.

Friendly staff, would stay again sometime.

I was told I was going to get kicked out by the maintenance man because I went outside to smoke and come back into my room