Hotel Centar No. 1

Very nice hotel, but the staff is not professional. First, they misguided me to their garage, so I had to leave car in public garage. At 22:30 they woke me up with phone call to ask me where my car is ??? Across the street is very loud bar which have live music every Friday and Saturday from 23:00 to 02:30. At 04:30 false fire alarm rang for minimum 15 minutes and hotel staff didn’t gave us any information. At 07:30 started very loud construction work on street in front of hotel. So overall, in theory I had few hours of sleep. And as you can guess, I didn’t sleep at all. On check-out they charged us full price with not hearing the word SORRY. Then I insisted to speak with director of hotel. She gave me a short apology and I know that they will never see me again. Unfortunately this very nice hotel has very unprofessional staff and a lot of noise around him.

There is not a door in the shower the system clearly did not work, water spilled after each time i showered, the only solution given was extra towels to be placed in the floor. the door of the room did not work for two days i got locked out twice, once the receptionist had to get an screw to open the door, then she gave me the master key to be able to access the room until the day I checked out.the only thing work was the location.

Good location right in the centre of town. Friendly staff who were always happy to help. Clean and comfortable rooms. Highly recommended.