Gold Coast Hotel and Casino

Gutes Frühstück mit großer Auswahl und ausreichend Sitzplätzen, etwas abseits gelegen und daher ruhiger, aber trotzdem Zentrum-nah, großes Zimmer, sauber, WLAN funktionsfähig

Las Vegas war grandios. Das Hotel ist nah genug am Strip, um die Stadt erleben zu können. Das Hotel ist allerdings relativ alt, der Service beim an sich guten Frühstück ist sehr schlecht (fast nur unfreundliche Mitarbeiter, die einen abkassieren, einweisen und mit Getränken bedienen). Im sehr dunklen Hotelzimmer fehlt ein Kühlschrank. Insgesamt ok, aber auf unserer Rundreise durch den Westen der Staaten das schlechteste Hotel. Beim nächsten Mal würde ich in ein neueres Hotel am Strip gehen.

Sehr gutes Hotel in guter Lage zum Strip. Insbesondere die Restaurants im Hotel sind sehr gut. Besonders zu empfehlen sind das Buffet Restaurant abends und TGI fridays. Auch die Poollandschaft mit Whirlpool ist vollkommen ausreichend. + sehr schöne und neuwertige Zimmer :)

Bequeme ruhige Zimmer, da wir im 8. OG waren. Gute Verbindung zum Strip (Shuttleservice vom Hotel).

Im grossen und ganzen okay.Hotel kommt nicht an die Hotels am Strip ran.Schlimm war,dass man Nichtraucher Zimmer buchte jedoch ein ehemaliges Raucherzimmer erhielt. Die Luft drin war ziemlich stinkig.

Excellent service Very clean Kids enjoyed there stay

Good overall but a few things that were bad was my A/C unit didn’t work in the room an the maids did give us new sheets and blankets when the room was cleaned unless we asked

Comfortable rooms. Several restaurant choices inside the casino and a free shuttle to the Las Vegas strip.

GOLD COAST HOTEL CHARGES A $29 RESORT FEE FOR WIFI, ACCESS TO THE POOL, SPA, GYM, VALET PARKING. PRIOR TO ENTERING THE ROOM IT WAS NEVER TOLD TO US THAT THE GYM WAS CLOSED AS WELL AS THE POOL AND SPA. THERE WERE LETTERS LEFT IN THE ROOM STATING CLOSURES WERE FROM 2/28 - 3/9. WE WERE BUMMED OUT BECAUSE WE WERE LOOKING FORWARD TO GETTING IN THE SPA AND UTILIZING THE GYM THE NEXT MORNING BEFORE CHECKING OUT. WE CALLED DOWN THE MORNING OF CHECK OUT 3/7 AND ASKED IF THE HOTEL WAS ADJUSTING RESORT FEES BEING THAT THE GYM, SPA AND POOL WAS CLOSED. WE SELF PARKED AND DID NOT CONNECT TO THE WIFI AT ALL. I WAS TOLD BY THE FRONT DESK AGENT WHO ANSWERED THE CALL I WOULD NEED TO SPEAK TO THE FRONT DESK SUPERVISOR. I WAS THEN PLACED ON HOLD UNTIL THE FRONT DESK SUPERVISOR JADE FINLEY INTRODUCED HERSELF. IVE BEEN IN HOSPITALITY AS A FRONT DESK MANAGER FOR 4 YEARS AND IN CUSTIMER SERVICE FOR OVER 17 YRS. I HAD NEVER BEEN TALKED TO SO RUDELY OVER THE PHONE. I FELT LIKE A TRANSACTION FOR JADE AND NOT ONCE DID SHE APOLOGIZE FOR THE INCONVENIENCE. I WAS TOLD THAT THE POOL/GYM WAS OPEN THE DAY WE CHECKED IN AND THAT ALL WE HAD TO DO WAS WALK PAST THE "CLOSED" SIGN AND WE WOULD'VE FOUND OUT. I ASKED JADE WHY WOULD I WALK PAST A HOTEL SIGN THAT SAYS CLOSED AND SHE SAID "I DONT KNOW WHY YOU DID WHAT YOU DID BUT IT WAS OPENED". SHE WAS VERY CONDESCENDING AND SHOULD BE RETRAINED ON HER PHONE ETIQUETTE AND BASIC CUSTOMER SERVICE SKILLS. INWILL NOT BE STAYING AT THIS PROPERTY AGAIN.