Krystal Vallarta

Hotel and staff could have been better the food was not good at all i had better at cheaper and smaller hotels for the price of 3 nights was very disappointed i would not stay at this hotel in the future pay a little more and saty at a better place that lives up to there standards.

What it was promise was not really given , 1 restaurant was open, the rest were close, kid park was close , beach was not as blue what it shows in the picture, we stayed one night and we moved to a different Hotel, swimming pool was small , other swimming pools were empty, NOT HAPPY CUSTOMER

La habitación no servía el control de la televisión. No estaba bien limpia la habitación y la comida en general malísima

Chk in terrible, too much time waiting, room double? When I request king, too much walking, everything too far, maintenance ppl stole my Apple Watch charger

My reservation was all wrong was put on a room that was a leaving room had to sleep on a very uncomfortable couch no blankets or pellows were proveded , tried get things resolve with front desk, but they will denied any help of any kind. Over all was a horrible experience. The extras on the reservation

Our room keys kept deactivating and then had to come back to the front desk since they kept calling us 7am nonstop since they said they gave us a wrong bracelet,

Excelente ubicación, trato del personal, instalaciones y amenidades.

The hotel looks abandoned

Front desk people are not always in their best mood or willing to help, the rest of the personal are excellent. I booked for all-inclusive and do to the Corona virus everything was closed.

Great location Right on the beach Resort amenities Although we were there just overnight during the Coronavirus & most of the restaurants & pools were closed the staff was still accommodating & very pleasant