Kahler Grand Hotel

This property was very disappointing. We were placed in a non-renovated room and the thermostat in the wall did not even function. There were wires hanging down from the ceiling in the hallway, piles of dirt along the baseboards in the hall, the mini-fridge and microwave were over 30 years old, and the bathroom had not been updated since the 1950s. We were booked for 4 nights, but after an evening of a room temp that stayed around 80 degrees, we checked out after only one night. We do not recommend this place, especially for $135 a night!! We found a place down the road that far exceeded our expectations (Candlewood Suites)and we will stay there for future Mayo visits.

Front desk very accommodating to our medical schedule at the Mayo clinic. We were able to add a night when additional tests were added and able to cancel when tests completed early. I appreciate the front desk staff working with us during our stay.

even though the hotel is undergoing renovations - it is unnecessarily drab and dirty on all floors with abandoned beds in stairwells and hallways. check-in staff was super slow

Rooms are small, but clean. There was a lot of construction going on but didn't bother us too much. We were lucky to get a renovated room!

This hotel might be decent in a year. They are remodeling rooms right now. The problem was we were put into an old room which was filthy. Stayed there two nights. Was going to stay there three nights but found a bedbug. From what I gather they have heard about this problem already. Went nextdoor to the marriot, got a clean room right away. The only downside is it is a bit harder to find your room. But once you figure that out, not a problem.

We waited almost 30 minutes to check in because there was only one person who was able to do so. She was away taking care of a guest issue. She was very professional and friendly upon return - my belief is that they were understaffed. If only one person can check guests in, that person should not also be the one to leave the lobby area to take care of guest issues.

It’s an older hotel but some renovations are under way. Staff was friendly and room was dated but comfortable.

Difficult because of all of the renovations. I would suggest another hotel until work is complete.

It was fairly cleaned, but navigating in from the parking garagr was a nightmare, and also having to pay at least 16$ a day for parking was a little ridiculous.

Would never have booked this hotel had I known they were in the middle of a remodel. Hallway ceilings were all torn down, carpet ripped up, junk furniture and dirty laundry piled up in the hallway. We were in an old room and it was horrible it had what I would describe as a prison feel to it very worn out and so tiny it made you claustrophobic. Definitely not worth the cost.