DoubleTree by Hilton Hotel Dallas - Campbell Centre

The hotel overall was good but they gave me a handicap room and the bathroom was a bit unpractical. No counter space and the shower was the one that got me frustrated. Please don’t give these rooms out just because it is a single person staying. It got very annoying after a few showers.

When my husband and I arrived at The Double Tree to check in, the hotel associate could not locate our reservation and the front desk manager, Andy came to assist us and informed us he too could not locate our reservation that we made over a month ago and told us we had to stay the night in a room on the second floor when we reserved a room on a higher floor with a city view. We were very disappointed that Hotels.com made us to believe that we were reserving a room with a 360 degree city view and only to be given a room on the second floor. However, the manager did tell us that we had to stay in that room for that night only and the next day we were moved to a room that we reserved in the first place. My husband and I give big props to each front desk manager that sought to make our stay pleasant after that unfortunate experience when we first checked in. Moving forward, The Double Tree is a nice hotel in a very nice location and accessible to many attractions that you desire to visit.

The hotel is located so close to North Park Mall. Comfortable rooms, excellent check in. And great cookies!

Hotel was very nice. There was no hot water for a shower at 3:30am when I had to get up to go to the airport.

Very comfortable setting.