Hawthorn Suites by Wyndham Indianapolis North

Room was nice, pillows on the bed were not comfortable.

Room was amazing! Felt right at home 😊

Everything was as advertised. Great experience.

Door to room was wide open when we arrived. Room was not super clean. Bed and pillows were of very poor quality. There were 2 bath towels of dubious quality and one wasn’t much more than an oversized hand towel. We stay at a lot of hotels and it takes a lot for us to complain but it wasn’t worth any amount of money.

Very comfortable, quiet for the kost part & easy to get to anywhere

No hot water fir the shower. Plates left in dishwasher. Kitchen plugs did not work. Bath tub was peeling and need to be replaced.

We had do not disturb sign on door. House keeping came into the room anyway while we were away. They threw away travel receipts left on the kitchen table and a drinking cup. Front desk tried to help but the receipts and cup were not recovered. I believe the hotel did give us a 15% discount on our 2 day stay

WORST HOTEL STAY EVER! Those nice clean, modern photos you see - false advertising. We arrived to a room that had stained furniture, dirty dishes, burnt out light bulbs, and broken door locks. We initially dealt with it, but as the stay went on we had more and more problems. The first day we returned to a half made bed, our dirty towels still on the floor, and no clean towels or soap. I visited the front desk and asked for new ones which were in the washer. They promised to deliver new ones to our room in no time - they never came. The next day I left a kind note to the house keeper, but the condition did not improve. When I brought this to the attention of the manager on site he laughed and said that the house keepers are busy and do not speak much English. To really top off our stay, we got a whole set of washcloths that still had PUBIC HAIRS entangled in them!!! GROSS! Hotels.com contacted the hotel and asked for a refund to which they flat out refused...I would avoid this place like the plague.

Checked in and stayed in an upper room. First thing you will notice is how dirty it is. Nasty dirt rings in the toilet and shower. Noise level is not good. Toliet backed up and would not work. Handle came off the shower. I packed up and went to Holiday Inn in Fishers. Never again.

The room had a sliding patio door and window that opens. Neither of these were locked when we arrived. I struggled to get the patio door locked but did ultimately get it latched and locked. The window could not be locked. There was nothing on the top window to secure the locks on the bottom windows into. I was able to use the pull sticks from the curtain sheers to wedge into the casing to make my own locking system. I realize I could have asked to be moved, but my girls had already unpacked all their things when I figured out the lock situation.