The Gabriel Miami, Curio Collection by Hilton

Schöne Zimmer, zentral gelegen,

Freundliches Personal. Tolle Umgebung mit super Blick auf die Bucht. Die Zimmer sind schön gross. Jedoch würde ich dem Hotel keinesfalls 5 Sterne geben. Das Zimmer war bei der Ankunft und während des ganzen Aufenthaltes nie sauber geputzt. Man musste dem Personal hinterher laufen um neues Shampoo und Duschgel zu bekommen.

Hotel service and staff were very friendly. Hotel hallway floors were dirty. The floor doesn’t have carpet, it has a outdoor vinyl mat which looked dirty and had a few holes in them. The hotel hallway walls were all dented up and looked like the hotel had no plans of repairing it. We booked a corner balcony room for one night. The layout of the room was pretty nice however, the room wasn’t so clean. The floor was the same outdoor vinyl mat with some stains and rips. The bathroom sink and shower faucet had calcium deposits and were corroded. We opted out of taking a shower that night. The balcony was filthy. The chairs were all dirty and floor was disgusting. The least they can do is pressure wash the floor or railing of the balcony. Restaurant and lounge downstairs was decent. Okay drinks and okay appetizers. However, if you are eating in the outside lounge area expect to see guest walking their dogs. That’s okay until you are eatting and dogs are defecating right in front of you. Hotel should have a designated areas for dogs to do their business away from the restaurant area. I would not be booking this hotel in the future. The ratings given to the hotel needs to be evaluated again because it was a disappointment.

Amazing location, beautiful property and staff was extremely friendly and helpful. Would love to stay again!

AC was broken in our room and the temp was around 78 degrees. They were unfortunately full and could not give us another room. Service was also very slow. They seemed understaffed- possibly because it was NYE.

Hotel was disgusting. The room was dirty, getting assistance was next to impossible. The people from the building side were all so nice and helpful, they should refund all the families who spent thanksgiving there the food and beverage at the very least. We had a great time in miami but a TERRIBLE time in this hotel. They finally left cleaning carts IN our room, for us to do it ourselves? Such a disappointment

Awful experience. The staff of this hotel could care less about our stay. They were rude, and the rooms were disgusting. The floors are dirty, the balconies covered in dirt, and the drains full of hair.

This hotel could care less about peoples thanksgiving. The rooms were dirty, it was impossible to get housekeeping to bring towels or cleaning supplies. The hotel is dirty, we wouldn't recommend!

Absolutely disgusting experience. Broken glass in the bathtub covered with a towel. Dirty rooms, dirty balconies, dirty sheets. We asked several times for service, they never came. When they came to one of our rooms they just left cleaning supplies.

I stayed at The Gabriel this past weekend for my boyfriend’s birthday. The hotel is simply beautiful. We loved our room and city view. However, I was extremely disappointed when I noticed the ceiling/pant was peeling in the shower, there was an opening in the ceiling of the shower which I thought was odd. I turned on the shower and I noticed immediately the steam was causing water droplets to form on the ceiling and I could instantly see the paint deteriorating. After about 10 minutes in the shower I looked down and I see paint chips were falling from the ceiling onto the shower floor. I called the front desk to inform them. For a hotel that costs almost $300 a night, a shower should not be in that condition. Water/steam accumulating at the ceiling is recipe for mold to begin growing in the ceiling. They switched our room. But there was little apology or explanation, I don’t understand how this wasn’t ever noticed by housekeeping or guests previously.