Best Western Plus Bloomington Hotel

Für eine Nacht OK

Im Zimmer war nur eine Lampe am Eingang. Wenn man die Vorhänge nicht genutzt hat, hatte jeder vom Parkplatz aus freie Sicht. Das Badezimmer war nicht sonderlich sauber und musste nochmals gereinigt werden. Das Frühstück war mehr als schlecht. Toast, matschiges Rührei und die "Chefs Choice" vom Meat waren eher nicht genießbar.

Urlaub mit Freunden (3 Nächte), 29. Apr.. 2019

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Great location and super helpful staff!

Very convenient and ALL of the staff was gracious and extremely friendly. Always a great stay and easy to get to the airport

Carol, Familienurlaub (1 Nacht), 8. Sep.. 2021

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We enjoyed our stay. Only problem we had was they sold our room that I had booked online to someone else, but we got the adjoining rooms that we were wanting so the little reservation problem wasn't so bad. My kids absolutely LOVED the kiddie pool area and my husband and I enjoyed the hot tub. They have a free shuttle service that took us to the Mall of America and also to a local restaurant for supper. Overall was a nice clean hotel. Would stay here again.

Familienurlaub (2 Nächte), 4. Sep.. 2021

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Baseball getaway

We came for a few days to see Twins/Cubs game. Shuttle service was great to the metro train and Mall of America. Metro train takes you right to Target field. Drivers were friendly and helpful. Checking was fast and easy. Restaurant wasn't up and running but breakfast was served everyday. Pool area looked great for families. We plan on coming back in the winter with grandkids. Close to highway easy on and off.

Brenda, Reise (4 Nächte), 30. Aug.. 2021

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Was wondering why booking was a non refundable booking as Hotels.com doesn’t typically do that- well when we arrived at hotel found out restaurant attached was closed down- no reason given and also by a busy interstate so traffic noise was VERY loud all night long. Kids water park was good and overall hotel was pretty good

Familienurlaub (1 Nacht), 21. Aug.. 2021

Authentische Hotels.com-Gästebewertung

Lots to improve on.

I was pretty grossed out to find about 6 or so hairs in the bed when I pulled back the covers, there was also a small piece of wire on the floor that we could have stepped on. We didn’t have enough towels for each of us, and there was no garbage in the bathroom, or a liner in the one that we did have. Also, the pool area was pretty gross too, bandaids, someone’s discarded fake eyelashes, and old sucker… no towels for the pool area on the shelves, and there weren’t that many of us there at the time. Overall, I just had a stressful experience.

Familienurlaub (1 Nacht), 15. Aug.. 2021

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Rude and dirty!

We arrived early and we’re hoping to check in- we were specifically told no one checks in until 4pm- the front desk lady was super rude. We were totally fine with that but asked if we could swim prior to 4pm and that was allowed. Great! Then we asked which door was close to the pool and bathroom - door 5 said the shuttle driver so my SO left to go move the vehicle around and I wanted to walk to check out the facilities and the front desk lady again super rude started snapping at the shuttle driver and myself that we can’t use door 5. I was in the middle and the shuttle driver told me to just go- as I was walking down the hall I could still here her being rude to the shuttle driver. Then! We went back to check in close to 4pm knowing we needed to leave the hotel by 4:15 to our evening event. There was a long line and people were checking in. Super frustrating as we were told we couldn’t check in until 4pm. The entire time we were waiting in line (more than 30 minutes) the hotel clerk was arguing with another family. When we arrived to the front of the line we were helped by a supervisor so we let her know the situation and the other clerk paused multiple times interrupting our conversation again being very rude. Needless to say it wasn’t a great start to our weekend away. The rooms were dirty- found several fruits snack like candy on the floor and filth everywhere on the baseboards to the tub. We will think twice before spending more than $200 on a room.

Familienurlaub (1 Nacht), 14. Aug.. 2021

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Would stay elsewhere next time

I took a weekend to myself. Firstly, Google said the restaurant was open. Well, it wasn’t. I couldn’t even order room service. Only for breakfast. Also, somehow, their WiFi logged me out of everything on my computer and I had to reset a few passwords. Also, one of my gaming controllers no longer works for one of my games. How does this happen?! I couldn’t get a plastic fork and knife for my leftovers, so I had to order a pizza. I mean, other than those inconveniences, the room was nice and clean.

Wally, Reise (1 Nacht), 14. Aug.. 2021

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Ok stay

Hotel was really nice, nice pool, I went to breakfast at 8am and they were out of eggs, donuts, ans other things so didn’t really get a good breakdast. Front desk lady that checked me in was really slow and didn’t seem like she really wanted to work, told me I couldn’t charge to my room when I could. The other front desk lady was really good ans picked up with the other one left off. Overall, I would stay there again it is family friendly

Katie, Familienurlaub (1 Nacht), 12. Aug.. 2021

Authentische Hotels.com-Gästebewertung

Typical Kid-Oriented Hotel

Overall, pretty much what one would expect from a hotel geared toward families and pool parties. However, the carpet in our room was disgusting. Like, need to leave your shoes on our wear sandals at all times. My toddler crawled around on the floor for 10 minutes, and the knees of her pants were black with filth. I don’t know why hotels opt for carpet instead of hard floors that can actually be cleaned and sanitized. Hotel quiet time is supposed to be 10:30 so that everyone can rest. We had lovely hall mates that were loud and unruly until midnight. Not really the hotel’s fault, but they obviously have no one enforcing it. Otherwise, the pool area is awesome! Although there were absolutely no towels in the pool area when we were down there. The complimentary breakfast is good overall.

Familienurlaub (1 Nacht), 6. Aug.. 2021

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