Hampton Inn & Suites San Antonio Riverwalk

Very clean and comfortable! Easy walking distance to the Alamo and Riverwalk. Overnight parking isn’t cheap, but you can have your car valet parked AND have your luggage held long before your check-in which saves you from risking public parking and being broken into. We couldn’t use the pool because reservations are required for it which is hard to plan for when you’re coming and going for city fun. There was a slow-moving line for the limited, attendant-served breakfast offerings, so we skipped it. These disappointments are due to Covid, so they are fully acceptable. Hampton Inn is our hotel of choice because the cleanliness is second to none!

Very clean,convenient to Riverwalk, staff friendly

staff was very friendly , beds were comfortable ! would stay here again when i come back to San Antonio

It was very clean and sanitized they were following all the CDC guidelines for COVID-19

Well when i checked in for my first nite the vallet parked cars in front of the hotel blocking all the handicap entrances so our lift driver pulled down where we could reach the sidewalk and my 95 year old grandma fell. I check in and go to my room and there was no hot water in the shower. The next morning we went to go to riverwalk the elevator was shut off. We decided to take a lyft and the valet had the ramp blocked so we asked them to move the cars. He snapped at a 70 a 45 and a 95 year old women telling them he was moving the damn car. Told the hotel manager and he said oh they are a third party company. Oh by the way when i got moved to my new room. I went to lay down and i found between the sheets were stains and seven long hairs inthe bed.

Pleasure

Given the current circumstances in San Antonio I have to say that I was pleased with our stay. Of course, things were not ideal, but I felt the policies and staff at Hampton Inn & Suites were about as accommodating as you could expect. This newer property is a nice mid-range hotel that is very near the riverwalk. Room was clean, nicely appointed and comfortable. Front desk was very thorough in explaining what was different because of COVID and what they could do to make our stay pleasant, which included signing up for an hour slot at the pool. If I had to nit-pick: Valet parking only at $40/night. I felt that was steep at this location. Currently the access directly from the property to the riverwalk is minimal. The bottom floor is still yet to be leased and there is nothing happening on that part of the riverwalk, and you cannot connect directly to the downtown part of the rieverwalk. You still have to go by street to get to where the action is at. The area of this property is a location where the riverwalk is "building out", so it is still a bit of a mess and a little shady. But those remarks are simply for other potential visitors to consider. I would still recommend and would stay again if the price was as competitive as it was for this stay. Very near the San Fernando Cathedral and historic county courthouse.

The pool was closed only main reason we stayed and manager didn’t mention til after he booked our room. Regardless of us asking over and over about the pool

The place was good but I feel that for the money we paid the service was not good. No one cleaned our room we had to ask for towels each day and sheets. I was told that the pool was open but it was closed by the time we got there.

Very comfortable