For the most part the workers try to be nice. Unsanitary rooms. Horrible food, no flavor, hospitality is poor, they don’t get it. They need people who excel in hospitality and resort management to teach them. The bathrooms are not clean, they re-use rags that should be put out in ditty linen . They throw the sheets on the floor and use the same sheets to re-make the beds. They limit the options for places to eat and there are periods when the breakfast is over , there’s no where to get food if you’re a late sleeper. This was. This was a royal waste of my good hard earned money. Never again. The way they handle utensils are disgusting. They leave them out, they handle them with their bare hands (the fork teeth) and after they’ve been sitting on a table, they put them back in a drawer and then put them back out for the next meal, all the while handling them with their dirty hands. The drinking glasses, they hold their hands over the top to pick them up; yuk. The tea cups were not always clean, you have to look in it before using it. This was the worst hotel stay I’ve ever had and the nastiest way of handing food I’ve seen. Food is also cold, they don’t maintain good temperature. No sanitizers in the restaurants; esp the buffet / a la Carte.