We were pretty amazed when the Uber pulled up to the front of this place, realizing how nice it was compared to what we paid for the stay. Very classy older brick building with beautiful Christmas lights and spacious rooms. My only complaint is that it's not as easy to get there from the airport as they make it seem. They're close enough to hear the constant drone of planes taking off and landing, but there's definitely not an "airport transfer" as they suggest. I was prepared to hire a ride thanks to a heads-up from staff when I asked for details . If you're expecting a shuttle like many hotels offer in the US, don't. The pool was a big plus with my kids, and the grounds and facilities are extensive, safe, and welcoming. The bar tender even went up to his room to loan me a lighter so I could smoke my pipe on a walk around. Great spot! Definitely would recommend to anyone staying near Heathrow, provided you can't find a place closer to bus and tube routes.