We chose this Hotel because we wanted a Spa hotel, however on our first day we were informed the Spa was closing permanently. We were not informed of this prior to our visit at any point, in fact the website is still saying it has the Ark Spa & fitness, when they dont. I could of booked a cheaper hotel for our stay, even one including breakfast or booked a Spa hotel as we had required if we had been informed or info on the website stating it was closing on the 31st. We booked 2 nights when 1 would of sufficed and paid £30 extra for breakfast. We feel very dissapointed and mislead thst our New year treat wss marred and wasnt what we had booked for, it was just a stay in a hotel, not a spa. The staff were friendly and appologetic. The hotel was clean, beds were comfy. Breakfast was plentiful