6/10 – Gut
2. Jan. 2025
Where Potential meets reality
Located in Accra’s vibrant Osu district, Number One Oxford Street Hotel & Suites has the potential to be a standout destination. My four-night stay, however, revealed a gap between its promise of luxury and the reality.
The highlight of my stay was the exceptional service from my butler, Bismarck. His attentiveness and problem-solving elevated the experience. From arranging an external spa therapist when in-house services were unavailable to anticipating our needs, he was a shining star. Unfortunately, even his efforts couldn’t mask the hotel’s broader flaws.
Cleanliness was a recurring issue. A lizard was left unattended by housekeeping, and worn towels arrived late despite repeated requests. These lapses undermined trust in the hotel’s standards.
The pool, though serene, was surprisingly small for a luxury property. The bathroom design also frustrated—forcing guests to step into scalding water to adjust the temperature.
Breakfast, in contrast, was a bright spot. A blend of continental staples and flavorful Ghanaian dishes, like a spicy tomato-based stew, reflected the care missing elsewhere.
Confusion over outdated spa pricing further soured the experience. A listed 380 GHS massage was charged at 800 GHS, a clear issue in transparency.
The location and staff were highlights, but operational issues hinder the hotel’s ability to justify its luxury positioning.
ANGELA
ANGELA, Familienurlaub (4 Nächte)
Von Hotels.com geprüfte Gästebewertung
