Wazo Appart-Hôtel

Great place to stay away from all the traffic ! Only a 12 min Drive from Gueliz ! Very clean , comfortable ! Friendly staff Very happy with our room booked senior apt , it was referred By a family member , will be back next time We visit !

This hotel is a good one, clean and popular. Friendly and kind staff

We booked & paid through Expedia... but we faced delay and many issues during check-in & checkout from the reception staff asking for double payment because their reservation employees who’s managing the relationship with Expedia are absent in this 2 days and no one know about our reservation. This cost us +1 hour waiting in check-in & checkout. And forced us to do international call to Expedia Call Center for 8 minutes.

It’s not a luxury hotel, so don’t expect opulence and razzmatazz but it’s indeed lovely and clean. Amazing staff like Jalal, Hannah and others. Most of the front desk speak English. The staff are friendly and helpful. The hotel has a kids area and extra cribs, it’s in a clean and beautiful environment. Very close to a mall, there is bruschetta restaurant across the road, there is a shuttle that goes to the Mohamed V boulevard everyday at regular intervals. The pictures are exactly what you get; I’ll definitely recommend this hotel to anyone who wants value for the money.

Hotel is OK... fairly new... but not being well maintained. Staff was extremely slow and not particularly friendly. They were not rude but did not seem like they knew what was going on and were not quick to help. Wifi in the room was poor. Good enough to check email that is all. Hotel is located in a good area if you are driving into Marrakech and you do not want to be in the busy areas.

I stayed at Wazo Apart last week with freinds, we booked a room in the Apart hotel. We experienced lots of issues during our stay, the room was not cleaned daily neither were basic items like towels and toilet roll provided without asking! The tea cups in the room were really dirty and there was no washing up liquid available to clean ourselves. Our bathroom shower and sink got blocked twice therefore we had to request someone to fix. There was also no hot water in our bathroom, after several complaints our shower then started producing hot water. My booking via expedia stated breakfast was included however every morning for 5 days straight, we were harassed for payment to have breakfast. Even after speaking with the reception and Manager on numerous occassions and also after showing my booking we were still harrased for payment. This then was resolved on the last day which was a shame as this ruined the start of each day. On a positive note the spa facility was great and it was really the only part of the hotel we enjoyed. The issues we experienced were not difficult to resolve however due to the lack of urgency or help from the staff this ruined our experience with the hotel.

An unfriendly and awful hotel, apartment, will not recommend or use again, there are so many nicer and great places to stay in Marrakech, a complete rip off place!

The hotel was beautiful the area was beautiful although it was a a bit out of the city center. Get around easily, big supermarket nearby; great people and good customer service would definitely recommend for children and people with no children.

Average