Believe me, because of work I have stayed in many hotels in many places, and this has been the worst of all so far. Long story short, dirty bed, many flying ants inside the room, a spider web in the door, among other issues line stained towels. I complained with the lady in the front desk and she only blamed the cleaning personeel, but did nothing else. I tried to cancel my reservation and leave, but unfortunately it was paid in advance and no refound was offered. We left the hotel 2 days before our planned check out date and had to pay another hotel. Very very dissapointed, not sure how Best Western allows this to happen.