Furnace was not working on our arrival, which we reported immediately. We were informed a technician would be out the next day and requested additional blankets, which we were denied. The mgmt company informed there was a small space heater in a closet and any additional blanket would be 50 pounds plus VAT. The nighttime temps were 35 - 40 F. The technical came out and informed the unit was "operational." That's great, except it still didn't work. After insisting we were wrong, another technician came out the following day. Turns out everyone had the wrong instruction manual and directions for turning it on.
It should be noted in the property description that the unit is on the 4th floor with no elevator; 60 stairs, likely not suitable for seniors
The apartment is marginal - Without any dehumidifiers, the condensation results in a constant drip from windows and walls, leaving a musty odor and drip marks.
We were provided 2 dishwasher tablets for our 6-night stay, along with 2 partially used rolls of toilet paper. Many of the bathroom tiles are loose and the grout breaks out from under your feet. Kitchen had bare minimum supplies (no paper towels, salt, pepper, exactly 4 forks, spoons and knives, etc).
The only bed sheet was a (not fitted) bottom sheet that had to be re-tucked into the bedframe during the night. The single blanket was a lightweight duvet minimally fitting the bed top.
Area is great, and hot water and water pressure was awesome. Would not stay here again.
