When checked in the lady said my booking was for yesterday, and I saw her my phone this my booking for today and check out tomorrow. She doesn’t said anything except asking my husband ID and my ID was with her already. She’s not professional at all.
When enter the hotel room my kids said they don’t like the room, I told them we only stay 1 night that’s sould be okay, we trying to get rest but over 10 pm there’s a lot of noice from multiple rooms, I’m not sure if there’s someone arguing out there. But we couldn’t sleep enough that night, and the bed are not comfortable at all me and my little one get itchy a lot, and He keep asking to go home. Lucky we only stay 1 night. Honestly I never left bad reviews before, but this hotel are the worst in my experience. We stay in motel 6 couple times by Lake Tahoe and San Francisco. They both were good. But not in this location. I won’t stay at this hotel anymore even if it free…! Sorry!