Hahn Apartment Vienna City

Everything was great besides for two things I would point out. I did not realise that air conditioning was not included in the apartment until I received an email informing me that I could book an apartment with air conditioning for an additional 30euro/night. It was quite warm and stuffy at night, but the high ceiling made it manageable (it was too warm outside to open the windows). Secondly, the shower was a bit of a disaster, the head didn't stay in the stand and the water leaked all over the bathroom. But the pressure and temperature was good. Generally a very nice, clean, spacious apartment with everything we needed.

Kitchen was not as the pictures and more of a kitchenette than a full kitchen not ideal for a family.

I would not stay here again. The location is good and the room was ok, but the safe didn't work, there wasn't enough washing-up liquid provided, and the bins were not changed. I know the only cleaning is done after the stay but for somewhere that allows self-catering and cooking, not emptying the bins during the time isn't great. The shower broke but was quickly fixed. However, the city tax collection was a very poor service. It was said I needed to leave money for it when I left which I was prepared to do. The checkout time was 10am, but from 7.30am onwards I had a woman knocking on my door fairly consistently. When I eventually chose to answer this at about 9am she demanded the money and said she needed it now. I didn't think this was a sensible system and it was disruptive.