While a really nice property, when we arrived ( in 10 degree weather) , there was no heat in the lobby , or restaurant.No one told us this, and thankfully our rooms warm but we planned to dine there due to how cold it was outdoors. We had to bundle up to last in the restaurant long enough to eat. The poor bartender was alone, handling the bar and tables. She even had to run rake out food to rooms as room service! It was painful to watch and experience. The food was average- there was no manager on duty to lend a hand, and no compensation offered for the lack of heat while dining.