Friendly service, impeccable housekeeping, great centralized location, and fantastic views of the bay and bridge. However, only one elevator was operable during the duration of my three day stay. Additionally, the AC never reached the temperature set on the thermostat. Also unacceptable. When you’re staying on the 47th floor and during a “heat wave,” elevators and AC need to be fully operational. And if they’re not, calls crew to resolve the issues same day.