2/10 – Mangelhaft
12. Dez. 2024
Disappointed guests. Below Average Property.
Our stay was very poor with Fairmont Tazi Palace in Tángier Morocco. A high end hotel of this caliber has so many issues to be corrected. As soon as we checked in and we entered in our room we heard a continue noise like a hammer none stop. We informed the belt man we he was delivering our luggage and he told us he will ask the maintenance to stop. The noise stop for a little bit, but then it started again which was very annoying and we could not sleep. We informed the reception about the noise and they told us they will ask the staff to stop. Our second night the hammering noise started again and we inform it for third time. This was a huge inconvenience for us. No one would like to experience these noises when you try to relax in your vacation. The second night also the power of our room went out. We were without power for a good 30 minutes until they fixed it. The internet beyond slow, our wi-fi was on and off. We did not had a steady wi-fi connection. The bathroom’s wall has a visible cracked showing a sign of a not well taken care property. I would not come back to this property and I would not recommend it to anyone.
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