Review of Bahia Principe Hotel in Runaway Bay, Jamaica
The outdoor spaces at this hotel are stunning, with beautiful landscaping and inviting pools that are perfect for relaxation. My room was well-kept and tastefully decorated, providing a comfortable retreat during my stay.
However, I did find the staff's attentiveness lacking. It seems that guests are treated based on the color of their wristbands, with those who have paid a little less than the privilege or luxury members, receiving noticeably lower levels of service. This approach felt unfair, as it suggested that those on a general band budget were less deserving of quality care and attention because it was deemed they are less likely to tip as much.
Overall, while the hotel has much to offer, I’m uncertain if I would return due to this experience. It's important for all guests to feel valued and respected, regardless of their spending level, and that was the only downside of my visit here.