Kenzi Basma Hotel
Hotel mit 4 Sternen und mit Restaurant - Casablanca Twin Center (1,5 km)
- Kostenloses WLAN und kostenloser Parkplatz
- Alle (52)
- Innenbereich (4)
- Bar/Gastronomie (28)
- Außenbereich (2)
- Zimmer (15)
- Andere Bereiche (3)
Hotellounge
Superior Suite Duplex - Zimmer
Superior Suite Duplex - Zimmer
Superior Suite Duplex - Zimmer
Superior Chambre Twin/ Double - Zimmer
Superior Chambre Twin/ Double - Zimmer
Superior Chambre Twin/ Double - Badezimmer
superior chambre single - Badezimmer
Außenbereich
Hotelbar
Hotellounge
Buffet
Buffet
Buffet
Sitzecke in der Lobby
Hotel-Innenbereich
Business-Center
Superior Chambre Twin/ Double - Hotel-Innenbereich
Ansicht von oben
Ausstattung des Hauses
superior chambre single - Zimmer
Superior Suite Duplex - Zimmer
Superior Chambre Twin/ Double - Zimmer
Superior Suite Duplex - Zimmer
Superior Suite Duplex - Zimmer
Superior Chambre Twin/ Double - Badezimmer
Hotellounge
Hotellounge
Restaurant
Restaurant
Gastronomie
Superior Suite Duplex - Zimmer
Superior Chambre Twin/ Double - Ausblick vom Zimmer
Hotelbar
Hotellounge
Buffet
Buffet
Restaurant
Hotellounge
Hotellounge
Buffet
Restaurant
Buffet
Hotellounge
Hotelbar
Restaurant
Restaurant
Buffet
Hotellounge
Buffet
Profilbild
Kenzi Basma Hotel
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Hotellounge[1/52]
Komfort
Sehr komfortabel
Zimmer
Tolles Zimmer
Internet
WLAN muss aktualisiert werden
Wellnessbereich
Wellness- & Sportbereich könnten verbessert werden
Hotels.com® Rewards
Kenzi Basma Hotel
ab 53 €- Superior Chambre Twin/ Double
- superior chambre single
- Superior Suite Duplex
- Premium chambre Single
- premium chambre double / twin
Auf einen Blick
Wichtige Informationen
Hotelgröße
- Dieses Hotel hat 115 Zimmer.
- Das Hotel erstreckt sich über 8 Etagen.
Anreise/Abreise
- Check-in ab 14:00 Uhr
- Check-out bis 12:00 Uhr
- Express-Check-in/-out
Beim Check-in erforderlich
- Kreditkarte, EC-Karte oder Bargeld-Kaution für unvorhergesehene Aufwendungen
- Personalausweis oder Reisepass
- Mindestalter für den Check-in: 18 Jahre
Reisen mit Anhang
Haustiere
- Haustiere sind nicht gestattet
Internet
- Kostenloses WLAN in den öffentlichen Bereichen
- Kostenloses WLAN in den Zimmern
WLAN wurde als „gut“ bewertet
- Ideal zum Surfen und E-Mails checken
Transfer & Parken
Shuttleservice
- Flughafentransfer*
Parkmöglichkeiten
- Kostenloser Parkservice
Zahlungsarten in der Unterkunft
- Barzahlung
Aktuelle Bewertungen
Gut 7,6 Von 153 Bewertungen
Sehr gut
Great and perfect
Great and perfect
Ahmed, ieGeschäftsreise (4 Nächte)
Hervorragend
Great location near central square. Very filling and varied breakfasts and room similar to Western hotel. Large bath towels. No complaints.
Ron, ieReise (3 Nächte)
Gut
Nice hotel but a few noise and service issues
Nice hotel but very noisy elevators. We even changed rooms but it didn't really help. Had a difficult time getting an itemized copy of my bill...which I still don't think was correct. Unfortunately it seemed difficult to communicate with some of the reception staff. Additionally, we had made arrangements with the hotel for transportation from the airport and it was not provided.
Linda, usReise (2 Nächte)
Sehr gut
Customer service is lacking!
The receptionists were not very helpful or welcoming. When asked about hammams, they just showed us a flyer, without any explanation or anything about the prices. When asked about the price of a taxi to go to the mall, she just said "taxi meter". I am not sure why she expects a tourist to be able to pay taxi meter in Casablanca when she works in the tourism industry! Casablanca (Morocco in general) taxis are known to charge their own "negotiated" rate -- this is the type of experienced knowledge we'd expect from the hotel receptionist such that we don't get unknowingly ripped off! Also, another hotel guest in front of us had trouble activating her SIM card. The receptionist told them to go back to the convenience store to do it -- utterly unhelpful especially since any local could help listen to the phone instructions and a convenience store worker is unlikely to have a good enough command of English to help the poor tourist. Overall, a lot of improvement in customer service is necessary to achieve a truly 4-5 star rating. On the other hand, the hotel is pretty good.
caUrlaub mit Freunden (2 Nächte)
Gut
A little disappointed with this experience....
The room is comfortable, but the bathroom needs to be improved (water stagnates every time I take a shower or wash my hands). WiFi quality is VERY POOR!!! What I ordered for the room service was not exactly what I receive (without any explanation form the reception?!) The strange this is I had to pay all the booked days at the checking??!! A lot of noise even if my room is not located in the main facade.
saad, ieGeschäftsreise (4 Nächte)
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