4/10 – Ziemlich gut
26. März 2025
its not a horrible place, but people make it that
was charged twice at check in (i had already been charged by hotels.com) and then when i checked in i was charged again by the hotel for a different amount. i had to have that adjusted by the next employee (that was taken care of pretty quickly, just have to wait god only knows how many days for the bank to release the charges now) there was a family with a very nasty acting kid that ended up screaming profanties at us and no parent coming to take care of him, instead sent more kids to take care of him (yes i know not the hotels fault) the coffee in the morning was god aweful and i am a big coffee drinker, but couldnt because it was so gross. I booked this hotel because of the hot tub and come to find out after check in the hot tup was broken. Theres nothing to do anymore in the area since the outlet mall pretty much is gone except for like 2 stores. I asked for a corporate number just to address that maybe if something isnt working they should put that on their web page and the girl i dont think could understand what i was asking for so i gave up. also the family with the bad kid i found out are kind of regulars there so nothing was going to happen to them and they thought they owned the place telling me i couldnt do stuff or trying to start fights with my grandson who is autistic
carmen
carmen, Familienurlaub (1 Nacht)
Von Hotels.com geprüfte Gästebewertung
