Hyatt Place Indianapolis/Keystone

The young woman who assisted me at check-in was great. The sound from the hallway could be heard pretty clearly in the room, but that's the only complaint. Great location, great staff, great stay.

This is the least favorite Hyatt Place unlikely will stay again. Pillows were hard, bed no better, even number rooms face a noisy busy highway hard to sleep and you’ll be up before the sun comes up. When walking in it smells like a greasy old restaurant your clothes will smell the same. Breakfast area was a filthy mess, staff were talking in front not cleaning the food area, no cook on site for a good half an hour just plain dirty, lost appetite. Plenty of free parking and very close practically can walk to the fashion Keystone mall area, good food selections close by. Conveniently located to other amenities.

Could use some upgrades. Ptac unit was loose and cold air was blowing in all night. We got in late so did not call the front desk. Tv was old noisy analog cable. Other than that everything was great.

Hotel is right next to interstate and you can hear the noise - even from the side of hotel not facing the interstate. The heating and cooling system also made a lot of noise - and I am not a light sleeper. Finally, I had not checked out and cane back to my room well before checkout (about 9 a.m.) after going out for a bit, and they were already cleaning it. I had taken my stuff out, but I didn’t even leave my hotel keys in the room to indicate check out. Overall, not a great experience and don’t plan to go back.

Arrived to guests grilling under the entrance canopy and a lobby FULL of soccer kids. Registration person was on the phone for a while. With all of the commotion I was horrified to find out our room was on the first floor near the lobby and they were full so no chance to change.