I Check in, and all seems well. I go to room and get to shower and wait unclothed for 10-15 minutes for water to warm up. Call front desk, and apparently no hot water…they failed to mention 15 minutes earlier at check in, charged full price, couldn’t shower until following morning. Overall just a bag look by hotel. Didn’t mention issue at check in, didn’t offer any good resolution, felt justified charging me $309+ to not have access to hot water for majority of my stay.