6/10 – Gut
1. Nov. 2024
Ok stay
We arrived to find the room had not be cleaned/turned over for us. We called the contact number in the check in email and spoke to a member of staff. He came up to the room and was very apologetic and offered us a complimentary dinner, which was very kind, but we were going out that evening. He did leave us a bottle of prosecco, which was much appreciated. We left and he said the room would be cleaned, whilst we were out. We arrived back just before midnight and whilst the room appeared to be clean, there were 3 of us staying and no bedding was left out for the sofa bed and only enough towels for 2 people to have a shower. This was a real shame and at that time of night, we were tired and just wanted to sleep. Luckily I had brought an extra jumper, so I gave my duvet to my friend. There were still hairs in the shower, so we opted out of showering there. There were also no teabags in the room, so we left pretty soon after we woke up. As there was no reception at this hotel, we didn't get chance to speak to anyone when we left, which again is a shame, as I would've fed this back to them then.
Verifizierter Reisender
Urlaub mit Freunden (1 Nacht)
Von Hotels.com geprüfte Gästebewertung
