Le Méridien Goa, Calangute

Firstly hotel is far from Calangute main beach. One has to rent a car or two wheeler... Staff is cooperative and helpful as they arranged a small celebration for my kids birthday and keep checking if we need anything.... What we didn’t find satisfactory was their buffet which could be better

This was the nicest hotel we stayed in over the last 11 days having travel through 4 locations in South India. The staff is professional, yet friendly. Mario Rodriguez assisted before we even showed up at the hotel, arranging safe transport from the Goa airport. Abdul accompanied us from the airport recommending beaches and sites to visit. The food was excellent. Chef Deeshka makes a wide variety of food, all good. She also circulates the dining room checking ton the guests’ meals and bring special off menu foods to try. The restaurant staff is also welcoming. Rupali served us several times with a beautiful smile and Elaine was pleasant and efficient. The pool was a cool respite from the heat, long enough to swim laps and clean. The poolside food and service was also excellent. The gym was good, an air conditioned break from the afternoon heat. Lastly, you can walk to the Arabian Sea! Well done Le Meridien, thank you.

The customer service was excelllent. The hotel was clean and the food was fabulous. Deeksha the female chef was attentive and made us a special dish. Our group of 7 was cared for wonderfully!

Great view of lake and closeness to house boats, Gym was great

The closest beach is awful. The hotel staff are utterly unfriendly.

Really comfortable hotel with staff that offer outstanding service

I cannot recommend this to any one expecting a greater than three stars of service. I have stayed at other Le Meridiens’ but this one is the worst I have encountered. As a preamble, We requested two rooms (3 2) with airport and breakfast service. I sent them an earlier note for our arrival at the airport with names. Despite the coordination, no one showed up -the hotel response- they only have two shuttles in a day the go to the airport. The front desk employees need to be fired for lack of training in hospitality. They offered to bring our bags to the room, which showed up after three hours later after repeated calls to the front lobby. We encountered shortage of linen. In summary, this place is a disappointment. The staff is horrid and unfriendly.

It's very hard to see how your hotel is 5 star. I found the service to be pathetic. In my 2 week trip to India i stayed at 5 star hotels in Mumbai, Kolkata, Jaipur, Delhi & Goa and very sorry to say that you guys don't compare with those other 5 star hotels. The shower is so dirty.. i took pictures. The housekeeping forgot the towels in my room. They are too busy asking guests to mention their names in trip advisor review. I was at the poolside bar for 30mins and no one came and asked me for a drink or attended to my table. You guys need to do better to compare with other 5 star hotels in India.

I don’t know where to start. So room service food was horrible. Very limited menu, and also didn’t have most of the dishes claiming they didn’t have the ingredients. No bread for club sandwiches! It took them 45 minutes to Inform me about this. To make matters worse, the food got us INCREDIBLY SICK FOR 3 DAYS. To make matters worse we were presented with a bill of 14,000 rupees ($200) for a gala dinner that we explicitly said we would not attend, and did not. At checkout we were threatened with police if we did not pay. I’ve never been so disappointed in a Le Meridien. I would immediately usually assume a standard of quality from this high end hotel chain regardless of its location. Don’t make the same mistake I did. STAY AWAY!

Great service at the pool. Excellent staff. I did not like having to pay for mandatory Christmas and New Years Eve parties. We had other plans and still had to pay. We were not informed if these parties before we booked the hotel. We tried to get out of them but was told we could not.