Very disappointing experience. When we booked it online we have requested for a connecting room and a bigger room for the other room as we had a 6-month-old baby with us so we needed it space. I could understand if the hotel was full, but there were only less than 10 rooms were occupied. Also, the hotel told us that the breakfast wasn’t included which is bizarre because we have selected the option online to be included. We feel that the reception manager were not very understandable with our issues and did not care.
Although they have a couple of swimming pools, the one at the bottom we were not allowed to choose our sand bed, as you would need to pay extra for the bigger beds. The hotel also charge for the car parking which is terrible – my husband and I are widely travelled, this is the only hotel that we’ve known that you had to pay for your car parking, considering that we were staying for 7 days! This hotel is only good for single people, not family, otherwise, next time we will only go there to use the facility not to stay.