10/10 Exceptional
Fantastic location in Shanghai.
Rafael
Rafael, 4-night trip
Aparthotel
THE ONE Shanghai Downtown, Vignette Collection by IHG
Luxury aparthotel with indoor pool, near Nanjing Road Shopping District
Choose dates to view prices
Kempinski The One Suites Hotel Shanghai Downtown, located near The Bund and West Nanjing Road, offers a luxurious retreat with a restaurant and dry cleaning/laundry services. Relax on the spacious terrace or stay connected with in-room WiFi; guests appreciate the multilingual staff's attentive service.
8.8
Excellent
Popular amenities
- Pool
- Kitchenette
- Laundry facilities
- Parking available
- Free WiFi
- Air conditioning
Main amenities (12)
- 244 smoke-free apartments
- Daily housekeeping
- Restaurant
- Indoor pool
- Breakfast available
- Fitness center
- Self parking
- Room service
- Meeting rooms
- Terrace
- 24-hour front desk
- Air conditioning
Feel at home (6)
- Children stay free
- Free cribs/infant beds
- Kitchenette
- Separate bathtub and shower
- Separate bedroom
- Separate dining area
$170 nightly
$180 total
Mar 10 - Mar 11
Total with taxes and fees
Why we love this property
Luxury urban oasis
This sleek luxury aparthotel sits in the heart of the city center. Its carefully curated spaces offer a sophisticated retreat from bustling urban life.
Diverse culinary choices
Experience international flavors at the on-site restaurant. Guests can enjoy a buffet breakfast at this aparthotel during their stay.
Dreamy sleep experience
Luxury awaits with deep soaking tubs, rainfall showers, and premium bedding. A pillow menu ensures perfect sleep, while bathrobes and free minibars add comfort.
Room options
Showing 10 of 10 rooms
Suite
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- Sleeps 2
- 1 Twin Bed
Suite, 1 Bedroom, Kitchenette
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- Sleeps 3
- 2 Twin Beds
Suite, 1 Bedroom, Kitchenette, City View
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- 667 sq ft
- Sleeps 2
- 1 Twin Bed
Suite, 2 Bedrooms, Kitchenette
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- 1206 sq ft
- Sleeps 4
- 1 Twin Bed
Suite, 1 Bedroom, Kitchenette
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- Sleeps 3
- 1 King Bed
Suite, 2 Bedrooms, Kitchenette
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- 1206 sq ft
- Sleeps 5
- 1 Twin Bed
Suite, 1 Bedroom, Kitchenette (1 superking)
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- 861 sq ft
- Sleeps 3
- 1 Twin Bed
Suite
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- Sleeps 2
- 1 Twin Bed
Suite, 1 Bedroom, Kitchenette
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- Sleeps 3
- 1 Twin Bed
Suite, 1 Bedroom, Kitchenette, Corner
Highlights
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LCD TV
- City view
- 732 sq ft
- Sleeps 2
- 1 Twin Bed
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About the neighborhood
Fengyang Road, No. 601, Shanghai, Shanghai, 200041
What's nearby
- Shanghai Natural History Museum - 1 min walk - 0.2 km
- West Nanjing Road - 3 min walk - 0.3 km
- Former French Concession - 17 min walk - 1.5 km
- Nanjing Road Shopping District - 20 min walk - 1.7 km
- People's Square - 3 min drive - 2.2 km
Getting around
- Hongqiao International Airport (SHA) - 20 min drive
- Shanghai Pudong Intl. Airport (PVG) - 53 min drive
- Shanghai Railway Station - 9 min drive
- Shanghai South Railway Station - 12 min drive
- Nanxiang North Railway Station - 18 min drive
- Shanghai Natural History Museum Station - 5 min walk
- West Nanjing Road Station - 7 min walk
- People's Square Station - 12 min walk
Restaurants
- Xin Rong Ji (新荣记) - 3 min walk
- 振鼎鸡 - 5 min walk
- 御锦轩 大堂吧 (Ieins Bistro & Lounge) - 1 min walk
- 荣叔黄鱼面 - 1 min walk
- DNA Café | Coffilm - 2 min walk
About this property
THE ONE Shanghai Downtown, Vignette Collection by IHG
THE ONE Shanghai Downtown, Vignette Collection by IHG puts you just a 5-minute drive from People's Square and Nanjing Road Shopping District. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An indoor pool and a terrace are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers say great things about the room service. Public transportation is just a short walk: Shanghai Natural History Museum Station is 5 minutes and West Nanjing Road Station is 7 minutes.
At a glance
Property size
- 244 apartments
- Arranged over 28 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- This property's swimming pool will be closed on every 1st and 15th of the month.
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
- Secured onsite self parking (CNY 100 per night; includes in/out privileges)
- Electric vehicle charging point on site
Other information
- Smoke-free property
Property amenities
Pool/Spa
- Indoor pool
Internet
- Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
- Secured self parking on site (CNY 100 per night; includes in/out privileges)
- Electric car charging station on site
Family friendly
- Children stay free (see details)
- Free crib/infant bed
Kitchenette
- Refrigerator
- Microwave
- Paper towels
- Coffee/tea maker
- Cookware/dishes/utensils
- Electric kettle
Dining
- Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 198 for adults and CNY 99 for children
- 1 restaurant
- Dining table
- Minibar
- Room service available
Bedrooms
- Premium bedding
- Down comforter
- Alarm clock
- Bed sheets provided
- Rollaway/extra beds: CNY 350.0 per night
Bathrooms
- Separate bathtub and shower
- Rainfall showerhead
- Slippers
- Toothbrush and toothpaste (on request)
- Children's robes
- Free toiletries
- Bathrobes
- Toilet paper
- Eco-friendly toiletries
- Children's slippers
Living spaces
- Living room
- Dining room
Entertainment
- 50-inch LCD TV with satellite service
Outdoor areas
- Terrace
Laundry
- Washer/dryer
- Dry cleaning/laundry service
- Laundry service
Work spaces
- Meeting rooms
- Laptop workspace
- Desk chair
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Elevator
- Elevator door width (inches): 39
- Hardwood flooring in room
- Smooth flooring in public areas
- Smooth flooring in room
- Soundproofing
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (with limits)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible restaurant
- Smoke-free property
Services and conveniences
- Concierge services
- Daily housekeeping
- Safe
- Multilingual staff
- Iron/ironing board
- Phone
- Luggage storage
- Blackout drapes/curtains
- Safe at front desk
- Change of towels (on request)
Location highlights
- Near a metro station
- Near a train station
- In the shopping district
- In the city center
- Near a health or beauty spa
- Near a hospital
- Near outlet shopping
Things to do
- Fitness center
- Theme parks nearby
Safety features
- Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector installed (host has indicated there is a smoke detector on the property)
- Fire extinguisher
- Outdoor lighting
General
- 244 rooms
- 28 floors
- 1 building
- Built in 2012
- Art Deco architecture
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Renovations and closures
The property will be renovating from February 26 2026 to March 31 2026 (completion date subject to change). The following areas are affected:
- Select guestrooms
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Children & extra beds
- Rollaway beds are available for CNY 350.0 per night
Parking
- Secured self parking costs CNY 100 per night with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 10:00 AM to 9:30 PM
Policies
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and outdoor lighting on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel
Frequently asked questions
Does THE ONE Shanghai Downtown, Vignette Collection by IHG offer free cancellation for a full refund?
Yes, THE ONE Shanghai Downtown, Vignette Collection by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE ONE Shanghai Downtown, Vignette Collection by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:30 PM.
Are pets allowed at THE ONE Shanghai Downtown, Vignette Collection by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at THE ONE Shanghai Downtown, Vignette Collection by IHG?
Yes. Self parking costs CNY 100 per night. Electric vehicle charging is available.
What are the check-in and check-out times at THE ONE Shanghai Downtown, Vignette Collection by IHG?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at THE ONE Shanghai Downtown, Vignette Collection by IHG and nearby?
THE ONE Shanghai Downtown, Vignette Collection by IHG has an indoor pool and a fitness center.
Are there restaurants at or near THE ONE Shanghai Downtown, Vignette Collection by IHG?
Yes, there's an onsite restaurant.
Does THE ONE Shanghai Downtown, Vignette Collection by IHG have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around THE ONE Shanghai Downtown, Vignette Collection by IHG like?
THE ONE Shanghai Downtown, Vignette Collection by IHG is in Downtown Shanghai, a short 5-minute walk from Shanghai Natural History Museum Station and 3 minutes' walk from West Nanjing Road.
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THE ONE Shanghai Downtown, Vignette Collection by IHG Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
10/10 Exceptional
Fantastic location in downtown Shanghai with many restaurants and shops nearby.
CHRISTIAN
CHRISTIAN, 6-night trip
10/10 Exceptional
Nice hotel
Mohd Hisham
Mohd Hisham, 10-night trip
10/10 Exceptional
Fantastic room and location! :)
James
James, 3-night trip
10/10 Exceptional
Well located and spacious.
Zhenyu
Zhenyu, 2-night trip
10/10 Exceptional
Very good 👍 we will check in again！
Qiongling
Qiongling, 1-night trip
10/10 Exceptional
We will stay in the property again if we go back to Shanghai.
Jim
Jim, 2-night trip
10/10 Exceptional
Wonderful hotel, room and service. Restaurant the food is so so.
Manuel
Manuel, 1-night trip
10/10 Exceptional
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Rong
Rong, 8-night trip
10/10 Exceptional
Fantastic
Really great location, state of repair and staff. Highly recommended!
Verified traveler
3-night trip
8/10 Very good
The hotel is old.
Zhuang
Zhuang, 1-night trip
2/10 Poor
Hotel definately needs renovation
hongxiang
hongxiang, 3-night trip
8/10 Very good
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Julia
Julia, 3-night trip
6/10 Good
cutlery has stains and the washroom is slightly smelly.
Bedroom TV need fixing and so was the blinds in the bathroom.
Kwan In
Kwan In, 2-night trip
10/10 Exceptional
Will come back
Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Dashel
Dashel, 4-night trip
2/10 Poor
Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
Verified traveler
6-night trip
4/10 Fair
The room floor and sink are not clean. The lights quite dark.
Wenyi
Wenyi, 2-night trip
8/10 Very good
Wifi connection is very bad
Ah
Ah, 2-night trip
6/10 Good
Staff to improve on communication with guests
Overall the experience was ok however I find that the staff at the front desk in the morning was somewhat disappointing. Booked an airport transfer the evening before to leave at 7am the next morning. We went down to the lobby at 7am and waited for more than 10 minutes for the car to arrive. Spoke to the front desk staff and he was clueless of what was happening. He didn't even bother whether we were late for our flight or not. He later called the limo and spoke in mandarin. After the call, he didn't even bother updating us on the status of the car...whether we need to give another 10 minutes or explain why the car was late etc. So we continued waiting which seem forever. Finally the car arrived and he did not even come to us and tell us but expect us to know that our car has arrived. Anyway, we got in the car and goodness, the car was dirty! There was bits and pieces of groundnuts in the car and we felt it was simply unacceptable considering the price we pay for the transfer.
WeiBelle
8/10 Very good
It is definitely not the same standard as other Kempinskis in the world, as the property is in dire need of repair and refinement, and the service staff are less friendly than the typical Shanghai person - the check-in staff seem to operate in a way as though they’re doing us guests a favour, and behave with a very strange air of superiority complex - which is totally laughable when I remind myself this is a Kempinski, a supposed five star hotel in Shanghai and yet they feel it’s their duty to make hotel guests feel not great. :D However we were there for holiday and just shrugged it off as we did not want to let bad service affect our time in Shanghai. Cleaning staff were friendly and thorough, greeting and acknowledging us along the hallways, and could definitely teach the counter staff a thing or two about good customer service.
Muhammad
Muhammad, 6-night trip
8/10 Very good
地點好、房間大
I-Lin
I-Lin, 2-night trip
8/10 Very good
景色いい部屋だった
Hiromichi
Hiromichi, 4-night trip
10/10 Exceptional
Los cuartos muy cómodos y buenas instalaciones
JOSE MANUEL
JOSE MANUEL, 1-night trip
10/10 Exceptional
上海非常好的飯店
位於上海的市中心到哪裡都很方便而且睡得很舒服很安靜，下次入住上海一定會再選擇
HUAI CHEN
HUAI CHEN, 3-night trip
10/10 Exceptional
洗面室の灯りをもっと明るくしてください
kuei liang
kuei liang, 5-night trip