ibis Merida - Mérida

Everything was fine , small but very clean and comfortable. Stayed for 4 nights, would go again.

Great hotel for a quick stay.

We had a great stay in Merida at the Ibis. It is a very nice clean and comfortable place to stay that is close to a lot of restaurants and museums. You can walk to many stores.

It's a nice hotel at a great location, installation and services are good. I have only one negative comment; I had problems opening the door for the room, I even informed about it and they even when to check it out, again good service! but what I didn't like is that they say it's normal and that you just have to try again, I did not see the intention to do a permanent fix to that.

I would not recommend this hotel or stay here again. One of my friends in our group had her wedding rings stolen from her room. She had left them in the hotel as we were competing in a sporting event and she did not want to take her rings with her to the stadium for fear they would get lost or stolen from her bag there when in fact they got stolen from her purse in the hotel room where she trusted they would be safe. The hotel manager was not sympathetic to the incident and while I understand they want to stick up for their employees they also need to be willing to do some investigation as not all staff members are honest. They should also have safe's in the room for this very reason. I will not stay here again nor will any of our group of 20 people who stayed there this past weekend.