I never do this, but this time i had to: Except from the russian gentleman at the reception, it's pretty aweful.
1) Room 709, oh boy! Alarm sound constantly going from the maintenace thing above the room, reported it, they go silent. Reported it again the second night, they sent maintenance, and then went silent again. I had to go down and sleep on the reception couch and they didnt budge. Guy said we're fully booked. Next morning, they pretended i was complaining about air conditioning while they are fully aware of my complaints. Overall, pretty dishonest staff, they knew all along and never told me about it. 2 stressful and sleepless nights.
2) asked for an electric plug-in adapter, it never came.
3) they moved us to another room where the 20 year old tv didn't work, reported it, played the same apologetic card again then reluctantly said they wont be able to fix it.
4) the heater in the second room is not fully functional, barely getting any hot water.
Very apologetic though, i bet after this review they will send another good apology. DISHONEST, STAY AWAY
Just try out the Jannah hotel next door. Way better