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Hotel Residence am Hauptbahnhof

Hotel convenient to Miniatur Wunderland

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Hotel Residence am Hauptbahnhof, in the heart of Hamburg City Center, offers a comfortable stay with dry cleaning and laundry services. Guests praise the helpful staff and enjoy perks like free in-room WiFi, luggage storage, free newspapers, tour/ticket assistance multilingual staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$64 nightly
The total price is $69
May 25 - May 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, rollaway beds

Single Room

  • City view
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, rollaway beds

Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, rollaway beds

Triple Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds

Quadruple Room

  • City view
  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Double room in quiet location

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Food court
Hotel Lumen am Hauptbahnhof
Hamburg City Center
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.0 out of 10, Good, 1,001 reviews
$64 nightly
The price is $68
May 25 - May 26
Total with taxes and fees
Hotel Lumen am Hauptbahnhof
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About the neighborhood

Map
Steindamm 24-26, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 7 min walk - 0.7 km
  • Moenckebergstrasse - 8 min walk - 0.7 km
  • Inner Alster Lake - 10 min walk - 0.9 km
  • Jungfernstieg - 16 min walk - 1.4 km
  • Hamburg City Hall - 18 min walk - 1.5 km

Getting around

  • Hamburg Airport (HAM) - 35 min drive
  • Hamburg Central Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Dammtor Station - 25 min walk
  • South Central U-Bahn - 5 min walk
  • North Central U-Bahn - 8 min walk
  • Lohmuhlenstrasse U-Bahn - 8 min walk

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪Singh - ‬2 min walk
  • ‪As Urfa - ‬1 min walk
  • ‪Sait Grillhaus - ‬2 min walk

About this property

Hotel Residence am Hauptbahnhof

When you stay at Hotel Residence am Hauptbahnhof, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 5 minutes and North Central U-Bahn is 8 minutes.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Offsite parking within 311 mi (EUR 20 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
  • Safes in guestrooms can be used for EUR 5.00 per stay

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Parking

  • Parking is available nearby and costs EUR 20 per night (1640420 ft away)
  • Guests must contact this property in advance to reserve onsite parking

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International

Also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Does Hotel Residence am Hauptbahnhof offer free cancellation for a full refund?

Yes, Hotel Residence am Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Residence am Hauptbahnhof?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Residence am Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Residence am Hauptbahnhof?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What's the area around Hotel Residence am Hauptbahnhof like?

Hotel Residence am Hauptbahnhof is a short 5-minute walk from South Central U-Bahn and 7 minutes' walk from Moenckebergstrasse.

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Reviews

Reviews

6.6

Good

7.4

Cleanliness

6.0

Location

7.0

Staff & service

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Shower

Reviews

Verified

8/10 Very good

Hotel itself is fine. Very clean and very comfortable with pleasant staff. Pretty basic so no tea/coffee making in the rooms. Easy to get around the city from here but the location is noisy overnight and not the nicest place to stay.
George, 3-night trip
Verified

8/10 Very good

Considering the price, it was exactly what we expected. That goes for the rooms, the breakfast and the whole experience. It was a grocery store next door, which came useful when we headed further with an early train.
Geir, 2-night trip
Verified

8/10 Very good

Perfect location when arriving by train easy access to metro.
Robert, 2-night trip
Verified

8/10 Very good

Staff was efficient, friendly and spoke English.
Erving, 5-night trip
Verified

8/10 Very good

Will return

Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations. Very clean room and breakfast included. Minor detail: linkage for valve in sink needs to be fixed.
Ole Henrik, 2-night trip
Verified

10/10 Exceptional

Good stay

Nice quiet room. Convenient location. I'd stay there again.
Lesley, 1-night trip
Verified

6/10 Good

Pure budget stay with 24hrs front desk. Pretty good.
Hong, 2-night trip
Verified

6/10 Good

The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Azrrik, 4-night trip
Verified

8/10 Very good

I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Tristanio, 3-night trip
Verified

10/10 Exceptional

Nice hotel near the station.

Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Niel, 3-night trip
Verified

4/10 Fair

Negative: bad neighborhood, no warm water, room had a lingering smell of cigarette smoke, no closed off storage closet or similar for luggage - it was just openly placed in the breakfast area (better to pay to leave your luggage with DB's luggage service at central station). Positive: nice staff and close to the central station.
2-night trip
Verified

6/10 Good

Not recommended without a strong person to help.

The room was close to the main train station and was clean and sufficient. That was what we needed. However, there was no elevator to the floor where rooms could be accessed. We had to carry two large, heavy suitcases up a very long, narrow staircase, and back down.
Iris, 1-night trip
Verified

8/10 Very good

Good stay

Nice and comfortable hotel, considering the price. It's a 2 second walk from the Central train station. Nice staff. The rooms are not necessarily up to date, but that does not mather too much. The surrounding area does not seem very safe, with high people and prostitute on the whole street. It is a quick walk though until the area seem safer. Police show alot of precense too which was nice.
Christer, 1-night trip
Verified

6/10 Good

Good price and friendly service that seem ti wirk 24/7. However hotel obviously requires certain upgrades at least such as glasses into a room and normal door lock. Unfortunately, it also was unlucky to be on the dangerous street with really aggressive people so it gives a strong feeling of not being safe. Every night I moved furniture to the narrow place by the entrance and set it by the door to make it mechanically unable to open from outside just to feel kind of safe.
4-night trip
Verified

4/10 Fair

The street and area that the hotel is in seems very dodgy and noisy. The hotel is close to the main station and the main bus station. The staff at reception seemed to reflect the area. The person handling our check-in could not speak English and his German was barely understandable. The room was large, comfortable and clean. There are steep stairs up to the first floor, where one can (sometimes) catch an elevator to the next floor. Not recommended for anyone with hip-knee problems. The first day the elevator also did not seem to work. The bathroom was clean and functional, though some of the towels were so threadbare that I could have pushed my finger through some areas. The television only had three channels - 2 German shopping channels and Al Jazeera. The general impression of the place is tiredness. There were stains in the basin, the one bed lamp cover had holes in it, there were small holes in the duvet cover. Despite having a room facing onto the street, we did not experience the noise and commotion that other guests seem to have encountered. Our room was quiet, but we made sure to be back in the room before nightfall, as we would not have felt comfortable in the area after dark.
Casper, 2-night trip
Verified

8/10 Very good

I had booked this hotel because it was close to the train station - I came in by train and was due to leave by train the next morning. I was a little apprehensive after reading all of the negative reviews, but I was pleased overall with my stay here. The hotel offers the basic amenities for a comfortable night's stay: comfortable bed, cleaning bedding, nice pillow, blackout curtains, a television (I did not turn mine on so I cannot comment on the channels), a hot shower, a modern toilet, bath and hand towels, hand soap and body gel dispensers, a floor mat, hand towel and bath towel, luggage storage including a large cabinet with hangers and shelving, a writing desk and chair, a bedside table with a lamp, sufficient lighting in the room, an electronic safe, tourist maps and information in the hallway, and, finally, friendly and helpful staff. I was allowed early check-in. There is a medium-sized supermarket 50 metres from the hotel called Penny, which was very handy. It's a 5 minute walk to the train station. The hotel offers breakfast for a few, but I did not utilize the service. The surrounding area is a bit seedy (many homeless and presumed drug addicts), however I was never bothered by anyone during my stay. Overall, a good and very budget friendly stay here!
Lindsay, 1-night trip
Verified

4/10 Fair

Very run down but nice staff
Klaus, 1-night trip
Verified

4/10 Fair

Low standard hotel under renovation
knut arve, 1-night trip
Verified

8/10 Very good

3 day break in Hamburg
Mr C A, 3-night trip
Verified

10/10 Exceptional

Check in is very smooth
boakye, 1-night trip
Verified

10/10 Exceptional

Good value for money

I stayed one night and have to say it is good value for money. Even if the area it is located in might appear a bit dodgy, it is very central. I would stay here again.
Marc, 1-night trip
Verified

2/10 Poor

worst hotel i have ever been
Alpertunga, 1-night trip
Verified

6/10 Good

Bratte trapper uten heis. Ellers helt greit hotel
Svein Erik, 2-night trip
Verified

8/10 Very good

It looks like the original establishment has been expanded, which was done very nicely. I like the 24h reception that makes you feel safe despite the unsafe feeling that I had walking in the street itself. Very conveniently located near the Hamburg Central station.
Verified

2/10 Poor

Very rude staff. They don’t have elevator till 2nd floor so be ready to take your luggage to upstairs and then find elevator from the maze. No early check in available, leave your luggage and wonder in full of Dr*g area and night time be ready for street full of prostitution hub. Will not recommend at all. And DO NOT pay for the terrible terrible Breakfast
Wahid, 1-night trip