8/10 Very good
Perfect location when arriving by train easy access to metro.
Robert
Robert, 2-night trip
Hotel Residence am Hauptbahnhof
Hotel convenient to Miniatur Wunderland
Choose dates to view prices
Hotel Residence am Hauptbahnhof, in the heart of Hamburg City Center, offers a comfortable stay with dry cleaning and laundry services. Guests praise the helpful staff and enjoy perks like free in-room WiFi, luggage storage, free newspapers, tour/ticket assistance multilingual staff.
6.6
Good
Popular amenities
- Free WiFi
- Laundry facilities
- 24/7 front desk
- Non-smoking
Main amenities (10)
- Daily housekeeping
- Breakfast available
- Room service
- 24-hour front desk
- Front-desk safe
- Laundry service
- Self-serve laundry
- Multilingual staff
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Children stay free
- Rollaway/extra beds
- Television
- Daily housekeeping
- Laundry facilities
- Elevator
$61 nightly
$66 total
Mar 29 - Mar 30
Total with taxes and fees
Room options
Showing 5 of 5 rooms
Single Room
- City view
- 86 sq ft
- Sleeps 1
- 1 Twin Bed
Double Room
- City view
- 172 sq ft
- Sleeps 2
- 1 Double Bed
Triple Room
- City view
- 194 sq ft
- Sleeps 3
- 3 Twin Beds
Quadruple Room
- City view
- 194 sq ft
- Sleeps 4
- 4 Twin Beds
Double room in quiet location
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
Steindamm 24-26, Hamburg, HH, 20099
What's nearby
- Hamburger Kunsthalle - 7 min walk - 0.7 km
- Moenckebergstrasse - 8 min walk - 0.7 km
- Inner Alster Lake - 10 min walk - 0.9 km
- Jungfernstieg - 16 min walk - 1.4 km
- Hamburg City Hall - 18 min walk - 1.5 km
Getting around
- Hamburg Airport (HAM) - 35 min drive
- Hamburg Central Station - 6 min walk
- Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
- Hamburg Dammtor Station - 25 min walk
- South Central U-Bahn - 5 min walk
- North Central U-Bahn - 8 min walk
- Lohmuhlenstrasse U-Bahn - 8 min walk
Restaurants
- Öz Urfa Kebap Salonu - 2 min walk
- Meram Holzkohlegrill - 1 min walk
- Saray Köz Restaurant - 1 min walk
- Sait Grillhaus - 2 min walk
- Singh - 2 min walk
About this property
Hotel Residence am Hauptbahnhof
When you stay at Hotel Residence am Hauptbahnhof, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 5 minutes and North Central U-Bahn is 8 minutes.
At a glance
Hotel size
- 30 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite parking available only on request
- Offsite parking within 311 mi (EUR 20 per night)
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
Facilities
- 1 building/tower
- Safe-deposit box at front desk
Accessibility
- Elevator
Room amenities
Be entertained
- Flat-screen television
- Cable TV channels
Home comfort
- Heating
Sleep well
- Premium bedding
- Rollaway/extra bed (surcharge)
Freshen up
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
More
- Daily housekeeping
- In-room safe
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
- Safes in guestrooms can be used for EUR 5.00 per stay
Children & extra beds
- Rollaway beds are available for EUR 40 per night
Parking
- Parking is available nearby and costs EUR 20 per night (1640420 ft away)
- Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Eurocard
Also known as
Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg
Frequently asked questions
Does Hotel Residence am Hauptbahnhof offer free cancellation for a full refund?
Yes, Hotel Residence am Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Residence am Hauptbahnhof?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Residence am Hauptbahnhof?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Residence am Hauptbahnhof?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
What's the area around Hotel Residence am Hauptbahnhof like?
Hotel Residence am Hauptbahnhof is a short 5-minute walk from South Central U-Bahn and 7 minutes' walk from Moenckebergstrasse.
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Hotel Residence am Hauptbahnhof Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.0
Location
7.0
Staff & service
6.2
Property conditions & facilities
Popular mentions
RoomService staffShower4/10 Fair
Very run down but nice staff
Klaus
Klaus, 1-night trip
4/10 Fair
Low standard hotel under renovation
knut arve
knut arve, 1-night trip
8/10 Very good
Will return
Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations.
Very clean room and breakfast included.
Minor detail: linkage for valve in sink needs to be fixed.
Ole Henrik
Ole Henrik, 2-night trip
8/10 Very good
Staff was efficient, friendly and spoke English.
Erving
Erving, 5-night trip
8/10 Very good
3 day break in Hamburg
Mr C A
Mr C A, 3-night trip
10/10 Exceptional
Good stay
Nice quiet room. Convenient location. I'd stay there again.
Lesley
Lesley, 1-night trip
6/10 Good
Pure budget stay with 24hrs front desk. Pretty good.
Hong
Hong, 2-night trip
10/10 Exceptional
Check in is very smooth
boakye
boakye, 1-night trip
10/10 Exceptional
Good value for money
I stayed one night and have to say it is good value for money. Even if the area it is located in might appear a bit dodgy, it is very central.
I would stay here again.
Marc
Marc, 1-night trip
2/10 Poor
Very rude staff. They don’t have elevator till 2nd floor so be ready to take your luggage to upstairs and then find elevator from the maze. No early check in available, leave your luggage and wonder in full of Dr*g area and night time be ready for street full of prostitution hub. Will not recommend at all. And DO NOT pay for the terrible terrible Breakfast
Wahid
Wahid, 1-night trip
2/10 Poor
worst hotel i have ever been
Alpertunga
Alpertunga, 1-night trip
6/10 Good
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Azrrik
Azrrik, 4-night trip
4/10 Fair
Friendly staff but the hotel is very old, unkempt, no elevator on the ground floor. The area did not seem safe, extremely loud at all times of the day.
Jorge
Jorge, 1-night trip
8/10 Very good
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Tristanio
Tristanio, 3-night trip
10/10 Exceptional
Nice hotel near the station.
Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station.
Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though.
All in all a great find and will be staying here again on our next football trip.
Niel
Niel, 3-night trip
2/10 Poor
Room was only accessible by climbing over 40 steps, even though hotel is listed as having an elevator.
Mike
Mike, 1-night trip
6/10 Good
Bratte trapper uten heis. Ellers helt greit hotel
Svein Erik
Svein Erik, 2-night trip
6/10 Good
The breakfast was vey poor
Peter
Peter, 3-night trip
8/10 Very good
It looks like the original establishment has been expanded, which was done very nicely. I like the 24h reception that makes you feel safe despite the unsafe feeling that I had walking in the street itself. Very conveniently located near the Hamburg Central station.
Ernst
6/10 Good
Poor breakfast
The breakfast is poor
Peter
Peter, 3-night trip
10/10 Exceptional
Very good
boakye
boakye, 1-night trip
8/10 Very good
War OK
Waltraud
Waltraud, 1-night trip
4/10 Fair
Negative: bad neighborhood, no warm water, room had a lingering smell of cigarette smoke, no closed off storage closet or similar for luggage - it was just openly placed in the breakfast area (better to pay to leave your luggage with DB's luggage service at central station).
Positive: nice staff and close to the central station.
Verified traveler
2-night trip
4/10 Fair
Not nice
Hanna
Hanna, 1-night trip