Fairmont Beijing Hotel

My 3rd time staying at Fairmont Hotel Beijing. I love the room size and facilities, the hotel is one of the best in this price range in Beijing, especially considering the location. The bed pillows are very comfortable and rooms are quiet. Excellent for a good night's sleep! Concierge was very helpful when booking a car to the airport and handling my luggage.

The hotel was nice. Not the usual 5star but ok. Air con was noisy, staff at reception speak basic English but can improve. Less time on phones with more attention would be great. Concierge, Apple speaks very good English and eager to assist. Ruby at reception a trainee also was great and Daisy very professional. The room was comfortable and luxurious. Was very cold on arrival and our last night I had to call maintenance for switching off the under floor heating in the bathroom that we were totally unaware of. Pity we didn’t know about the floor heating.

Amazing stay

This was by far the best experience I’ve had at a hotel in all of Asia. The level of service the team here provides is by far something on a different level. I had the pleasure of staying on the Fairmont Gold level and I will definitely be back. The added aspects with the lounge and service is unparalleled. Location close to shopping restaurants and public transportation. The team was always there to help me with arranging for me to get back to the airport. Nothing but good things to say about this place. Fabulous

I chose the hotel for the location and it's surrounding area is rather convenient, with food options and excellent convenience store right next to it. The hotel deserves the 5 star rating and the room is very well appointed, with an excellent bed. Service could be better from front office to other staff, they should be friendlier. Overall, nothing to complaint about.

So nice. Beautiful place

This is my second times to stay here and I love the gym so much - equipments are very new and great service.

1st time stay at Fairmont but very bad experience. Believe it is the worst experience I had with the same class "5 star" hotel (except the Great wall hotel - former Sheraton Beijing) in Beijing. Decided the Lamb Rack and Pasta: very salty, tasteless, shitty paste. To Rent an umbrella out, told to pay deposit by an unfriendly conceige manager. Never have thaught it could be managed such poorly, unlike an international 5 class chain hotel. Shame!

Hotel rm is big n bedding is very comfortable.

Great hotel, staff very friendly and helpful.