Citin Pratunam Bangkok Hotel by Compass Hospitality

I booked 2 rooms for 4 nights. Room 1: one light was not working, safety lock spoiled, shower was cold Room 2: Air-con dripping water and the floor get wet, draining in the shower was stucked. Made a complaint the first night we arrived and problem was not solved the next day. So we made another compliant on the thrid day morning. Lucky us to meet a nice receptionist( I think her name is Soonglock...sorry if I spelled this wrongly). She reported this and all these problems were solved. Receptionist in the evening was bad. If you want a comfortable stay I won't recommend this hotel for you, it's old and need a lot of repairing work. We have met some other tourists in the lobby, they were complaining about the problems in their rooms as well. But the hotel is in a good location if you are keen in visiting the markets, platinum mall and central world

Location is convenient to many places. Staff are friendly and helpful. Aircon not working well and broke down in the middle of the night. However they let us change our rooms the next day. Breakfast is super lousy

如入住Tower1比較清静，地点近夜市，近机埸快線車站，房价超值

The room is better than expected. We got a room at a separate building. Security-wise, reasonable.

Location n service is superb, but room has no face towel n slippers, mattress is not comfortable! Love their free toktok svc.