Crowne Plaza Maruma

Property class: 4
Family-friendly hotel in Maracaibo with outdoor pool and restaurant

Choose dates to view prices

Enjoy your visit to Maracaibo with a stay at Crowne Plaza Maruma. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Internet access
  • Restaurant
  • Bar
  • Child-friendly activities

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The price is $132
Oct 24 - Oct 25
Total with taxes and fees
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About the neighborhood

Map
Circunvalacion 2, Maracaibo, Zulia, 4004

What's nearby

  • Palacio de Eventos - 1 min walk - 0.1 km
  • Lake Maracaibo Bridge - 8 min drive - 8.5 km
  • Basilica de Nuestra Senora de Chiquinquira - 12 min drive - 11.8 km
  • Museo de Arte Contemporáneo del Zulia - 13 min drive - 14.0 km
  • La vereda del lago Maracaibo - 19 min drive - 21.1 km

Getting around

  • Maracaibo (MAR-La Chinita Intl.) - 41 min drive
  • El Varillal Station - 30 min walk

Restaurants

  • ‪Don Anel Gonzalez - ‬4 min drive
  • ‪Restauran Meykol - ‬9 min drive
  • ‪Pinchos Villa - ‬5 min drive
  • ‪El Rincón del Líbano - ‬4 min drive
  • ‪Tostadas Geminis - ‬3 min drive

About this property

Crowne Plaza Maruma

  • Enjoy your visit to Maracaibo with a stay at Crowne Plaza Maruma. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 378 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon

Special check-in instructions

    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*
    • Children's club*

Internet

    • WiFi and wired internet access in public areas*

Parking

    • Onsite self parking (fees apply)

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Reviews

Crowne Plaza Maruma Reviews

7.0

Good

8.4

Cleanliness

6.8

Location

7.4

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

Juste moyen

Bel hôtel mais peut bien mieux faire. En 4 jours, les repas étaient quasiment les mêmes, je n'ai pas réussi à établir de relations téléphoniques avec mon pays et la connexion wifi est très lente . L'accueil est froid même si par ailleurs le service est bien fait. Les lits sont immenses et confortables mais cela ne suffit pas. Personnellement je n'y retournerai pas.
Verified review

8/10 Very good

Great service

The hotel in general was great the staff were very accommodating. The only thing I would change is that they took more care when cleaning the rooms, the bathroom smelt of urine. But the rest was ok. The coffee in the room did not have milk, a suggestion would be to add milk and tea for those that don not like coffee.
Verified review

4/10 Fair

bad stay in Maracaibo

The Hotel has leaks, the promise rooms with a view, both rooms were to an inside patio overlooking the air conditioned equipment in the lower floor an a wall in front, the bed was rigid as the floor,
Verified review

6/10 Good

reliant on the hotel

Very noisy in the room due to the disco underneath. Ths service in the room and electrical equipment is very bad. The room prices are way too high due to the service and comfort.
Verified review

4/10 Fair

Not a 5 stars hotel

this is not a 5 stars hotel, very dissapointed. Will not come back again
Verified review

4/10 Fair

No hot water no Internet

The location is okay for business but only for business, its convinient close to the airport. The rooms are fine and there are enough service personel on duty at all times. How ever dont ask them to solve a problem that is not mentioned in their job description the staff seems not to know that they are there for servicing me - or they where just tired. Stayed there on April 17th to my surprise there where no hot water in the shower "left a claim for the management but untill now nobody has answered to it, (now a week ago)", the following morning the taxi driver informed me that hot water had been out for more than a week. Stayed there again on April 23rd but this time the Internet didnt work and I didnt make a complaint to the management -- since they dont answer any way. Value for money on a scale from 1 to 10 (10 best) 3 ...
Verified review

8/10 Very good

The beds were really hard. And the water had a yellow color to it. But everything else was nice. Good service and beautiful pool.
Verified review

8/10 Very good

My stay at Maruma on December 18-22, 2012

The stay was very pleasent. Probably the bathroom could have a touch up. There is no casino due to the actual political situation. In overall it was very good.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good