10/10 Exceptional
Friendly helpful staff. Great breakfast and well located by the train station.
Delwyn
Delwyn, 3-night trip
Hotel Merkur Interlaken
City-center hotel within walking distance of Mystery Rooms
Choose dates to view prices
In Central Interlaken, Hotel Merkur Interlaken offers a unique blend of adventure and relaxation. Explore the ropes course or unwind with a Thai massage at this hotel near Mystery Rooms. With free continental breakfast, an art gallery, and shopping mall on site, guests can indulge in a little retail therapy while staying connected with in-room WiFi.
7.8
Good
Popular amenities
- Parking available
- Free WiFi
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Rooftop terrace
- Business center
- Meeting rooms
- Front-desk safe
- ATM/banking services
- Vending machine
- Hair salon
- Multilingual staff
- Charcoal grills
- Luggage storage
- Limited hour front desk
Feel at home (6)
- Children stay free
- Private bathroom
- Daily housekeeping
- Elevator
- LCD TV
- Charcoal grill(s)
$181 nightly
$197 total
Apr 6 - Apr 7
Total with taxes and fees
Room options
Check availability for these dates
Showing 1 of 1 room
Double or Twin Room
8.8Excellent
14 reviews
- Mountain view
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
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About the neighborhood
Bahnhofstrasse 35, Interlaken, BE, 3800
What's nearby
- Alpine Garden - 2 min walk - 0.2 km
- Mystery Rooms - 5 min walk - 0.4 km
- Hoeheweg - 5 min walk - 0.4 km
- Kunsthaus Interlaken - 5 min walk - 0.4 km
- Interlaken Casino - 11 min walk - 1.0 km
Getting around
- Bern (BRN-Belp) - 38 min drive
- Interlaken West Station - 1 min walk
- Interlaken West Ferry Terminal - 4 min walk
- Interlaken Harderbahn Station - 17 min walk
Restaurants
- McDonald's - 3 min walk
- Dunkin Donuts - 4 min walk
- Bebbis Restaurants - 1 min walk
- X-Port West - 2 min walk
- Pizpaz - 4 min walk
About this property
Hotel Merkur Interlaken
Hotel Merkur Interlaken features a rooftop terrace and puts you within a 10-minute walk of Mystery Rooms. Guests can keep active with onsite hiking/biking trails, horse riding/rentals, and mountain biking, and free perks include WiFi and continental breakfast daily between 7:30 AM and 10:30 AM. Also, Lake Thun and Lake Brienz are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 36 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Late check-out subject to availability
Special check-in instructions
- The front desk is open daily from 7:30 AM - 10:00 PM
- Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite parking limited
- Offsite parking nearby (CHF 15 per day; reservations required)
Other information
- Smoke-free property
Property amenities
Food and drink
- Free continental breakfast each morning 7:30 AM–10:30 AM
- Charcoal grills
Traveling with children
- Children stay free (see details)
What to do
- Mountain biking
- Rope course
- Horse riding/rentals
- Helicopter/airplane tours
- Scooter/moped rentals
- Boat
- Skydiving
- Bicycle rentals nearby
- Golf lessons nearby
- Cave exploring nearby
- Kayaking nearby
- Downhill skiing nearby
- Snowboarding nearby
Working away
- Business center
- Meeting rooms
Services
- Front desk (limited hours)
- Tour/ticket assistance
- Hair salon
- Luggage storage
- Multilingual staff
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Adjacent to a golf course
- Golf driving range on site
- Art gallery on site
- Designer stores on site
- Shopping mall on site
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 31
- Handrails in stairways
- Stairway handrail height (inches): 35
- 8 stairs to reach property
Room amenities
Be entertained
- LCD television
Home comfort
- Heating
- Fan
- Electric kettle
Sleep well
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/tub combination
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
- Tourism fee: CHF 1.00 per person, per night
Optional extras
- Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
- Late check-in between 12:30 PM and 3:00 PM can be arranged for an extra charge of CHF 40
- Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)
Parking
- Parking is available nearby and costs CHF 15 per day (300 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Frequently asked questions
Does Hotel Merkur Interlaken offer free cancellation for a full refund?
Yes, Hotel Merkur Interlaken does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Merkur Interlaken?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Merkur Interlaken?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Merkur Interlaken?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CHF 40 (subject to availability). Express check-out is available.
Is there an onsite casino at Hotel Merkur Interlaken?
No, this hotel doesn't have a casino, but Interlaken Casino (11-min walk) is nearby.
What is there to do at Hotel Merkur Interlaken and nearby?
Have fun with onsite activities like horseback riding, mountain biking, and skydiving. Additional recreation onsite includes helicopter/airplane tours.
What's the area around Hotel Merkur Interlaken like?
Hotel Merkur Interlaken is located on the waterfront in Central Interlaken, a short 1-minute walk from Interlaken West Station and 4 minutes' walk from Hoeheweg.
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Hotel Merkur Interlaken Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
7.8
Staff & service
7.4
Property conditions & facilities
Popular mentions
RoomBreakfastTrain stationLocationService staffMarketFoodParkingTownsRestaurant10/10 Exceptional
Staff at this hotel outstanding. Very helpful , giving advise. Whilst we were there the breakfast room was being renovated and so we had our buffet breakfast at another hotel close by. View from our room beautiful.
Lindsay
Lindsay, 3-night trip
10/10 Exceptional
Great location for shops & trains . Nice breakfast. Friendly staff. Clean room
Michael
Michael, 1-night trip
10/10 Exceptional
Friendly Staff
Very convenient, easy to
Mary
Mary, 1-night trip
10/10 Exceptional
Really nice hotel in Intelaken
Zhenyu
Zhenyu, 3-night trip
10/10 Exceptional
Awesome and comfy place to stay.
Melissa
Melissa, 2-night trip
10/10 Exceptional
Excellent!
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Anne
Anne, 1-night trip
10/10 Exceptional
Breakfast needs more protein options
Jiangming
Jiangming, 2-night trip
10/10 Exceptional
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Verified traveler
3-night trip
10/10 Exceptional
The place is clean
Maria Consuelo
Maria Consuelo, 2-night trip
10/10 Exceptional
Very helpful and friendly staff.
A great breakfast was included.
Easy to get there by bus or train. Walking distance to many restaurants.
Dianne
Dianne, 2-night trip
10/10 Exceptional
Excellent location by the railway station. great breakfast
David
David, 2-night trip
10/10 Exceptional
Pleasant staff and very clean room
tenzin
tenzin, 1-night trip
10/10 Exceptional
Fantastic breakfast
Carlos
Carlos, 1-night trip
6/10 Good
It’s very basic, clean,budget hotel for one night .
Breakfast had good selections
Ahmet
Ahmet, 1-night trip
10/10 Exceptional
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
khan
khan, 1-night trip
8/10 Very good
Good location and clean
The hotel was located right opposite the train station which was really convenient and good!
Verified traveler
1-night trip
10/10 Exceptional
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Dexter
10/10 Exceptional
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
RANITA
RANITA, 2-night trip
10/10 Exceptional
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Inderjit
Inderjit, 2-night trip
8/10 Very good
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Shashank
Shashank, 2-night trip
10/10 Exceptional
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.
Loveleen
10/10 Exceptional
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job!
Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Victor
Victor, 2-night trip
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