Hotel Sole al Pantheon

Perfekte Lage

Wir waren 3 Erwachsene und hatten eine super Unterbringung im Nebengebäude mit direktem Blick aufs Pantheon. Die Suite hat 3 Personen guten Platz geboten.

Wir wurden äusserst zuvorkommend und freundlich empfangen. Jeder Wunsch wurde mir von den Lippen abgelesen (z.B. ein Espresso nach der langen Reise). Das gesamte Personal war äusserst kunden- und dienstleistungsorientiert gepaart mit Herzlichkeit und Wärme. Bis jetzt das beste Personal meiner Reisen. Die Geschichte und Lage des Hotels sind einmalig - alles ist zu Fuss erreichbar. Es war unglaublich, jeden Abend das Ambiente des Pantheon geniessen zu können. Wir kommen wieder!

Well first thing was the convenience of the original shuttle service that was proposed on the site was part of the reason I thought this hotel would have been good. Originally it stated 60 euro for total round trip service only to find out from calling the hotel that it was not true and would cost 60 euro each way. (Which is the same price that it costs for a taxi!) We ended up using the MyTaxi App that only cost 40 euro each way instead. Secondly, how this hotel was rated so high is amazing. The front desk had no recommendations and no assistance when asked where would be a good place to grab a quick bite such as a panini. Then we were put in a second building that had construction scaffolding covering the windows. We were woken by men working outside in the morning of our first night stay. We were living right above a restaurant in the second building that was busy and very loud during our entire 2 nights we could hear people singing and loud chatter while we tried to sleep after midnight. Overall this experience was one of the worst I have had in Europe. I would never recommend this hotel to anyone!

We stayed in the annex which is in a different building across the square and down a side street. To get to your room, you enter the hallway through the front door, and walk straight in to a refuse and recycling area full of bins. It is a large, permeant structure built in to the hallway, and it stinks. We stayed in December so goodness knows what the smell is like in summer. I complained to reception about the stench but nothing was done about it. The location of this apartment is really good. You can walk to most of the main sights and there are lots of restaurants nearby. The actual room was fine, but quite tired looking after you see the grandness of the reception area in the other building. Bed was too hard for me. All amenities worked fine (bath / shower / fridge / hairdryer / safe / tv). Wifi was pretty poor, kettle was a bit dodgy and none of the tea or coffee was ever replenished. Breakfast was good with plenty of choice. Overall, the problem with the refuse area ruined this accommodation. I would never stay here again.