The dates above are incorrect as I stayed 1/2-1/3, not 1/1-1/2.
I was assigned a room on the third floor. The front desk attendant didn't give me any information about where to park, how to access my room, and the elevator. I had to ask for each piece of information. When I arrived at my room and opened the door with my belongings, I noticed the room had not been cleaned yet. There were towels on the floor, and the bed was not made. I returned to the front desk and alerted them, received a blank "sorry," and was reassigned to a room on the first floor. I could tell there were multiple people staying on that floor because I continuously heard doors closing loudly until I fell asleep at 11pm.