Sheraton Crescent Hotel

3.5 star property
North Mountain hotel with 3 outdoor pools and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Crescent Hotel

3 outdoor pools
Front of property - evening/night
Premium bedding, down comforters, pillowtop beds, in-room safe
Sport court
Coffee service

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Gym
Main amenities
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Waterslide
  • Pool bar
  • Room service
For families
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

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About the neighborhood

Map
2620 W Dunlap Ave, Phoenix, AZ, 85021

What's nearby

  • Castles N' Coasters - 14 min walk - 1.2 km
  • Metrocenter - 17 min walk - 1.5 km
  • Grand Canyon University - 8 min drive - 8.5 km
  • Phoenix Convention Center - 13 min drive - 16.7 km
  • State Farm Stadium - 18 min drive - 18.7 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 12 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive
  • Scottsdale, AZ (SCF) - 23 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 37 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 41 min drive
  • 19th Avenue/ Dunlap Station - 17 min walk

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Bobby Q - ‬13 min walk
  • ‪Panda Gourmet - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Sheraton Crescent Hotel

At Sheraton Crescent Hotel, you'll be within a 15-minute drive of Phoenix Convention Center and Grand Canyon University. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Coyote Cafe, which serves breakfast and lunch. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights.

Languages

English

At a glance

Hotel size

  • 342 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 3 AM
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets stay free (dogs and cats only, 2 total, up to 30 lbs per pet)
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 10 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Waterslide
  • Playground
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Golf lessons nearby

Working away

  • Business center
  • Computer station
  • Conference space (8062 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Thin carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Coyote Cafe - This coffee shop serves breakfast and lunch.
Indigo Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Indigo Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 3 to 15 per person

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Valet parking costs USD 10 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Crescent
Sheraton Crescent Hotel
Sheraton Crescent Hotel Phoenix
Sheraton Crescent Phoenix
Sheraton Phoenix
Phoenix Sheraton
Sheraton Crescent Hotel Hotel
Sheraton Crescent Hotel Phoenix
Sheraton Crescent Hotel Hotel Phoenix

Frequently asked questions

Does Sheraton Crescent Hotel offer free cancellation for a full refund?
Yes, Sheraton Crescent Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Crescent Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Sheraton Crescent Hotel?
Yes, cats and dogs stay free, with a limit of 2 total and maximum weight of 30 lbs per pet.
Is parking offered on site at Sheraton Crescent Hotel?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Sheraton Crescent Hotel?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Crescent Hotel?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.
What is there to do at Sheraton Crescent Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and a 24-hour fitness center. Sheraton Crescent Hotel also has a sauna and a garden.
Are there restaurants at or near Sheraton Crescent Hotel?
Yes, Coyote Cafe offers garden views.
Does Sheraton Crescent Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Crescent Hotel like?
Sheraton Crescent Hotel is a short 14-minute walk from Castles N' Coasters and 17 minutes' walk from Metrocenter.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

This is a great hotel loved it . Melted right into the beds slept like a king
Verified Travelocity guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

corey, 1-night trip
Verified Expedia guest review

2/10 Poor

We were not able to stay due to a lightning strike and cant get a refund for the booking!
Verified Expedia guest review

10/10 Exceptional

It was a nice hotel, but the front desk staff was simply amazing. Efficient, courteous, exceptionally friendly. Highly recommend.
Verified Expedia guest review

6/10 Good

Julian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Arnold, 1-night trip
Verified Expedia guest review

8/10 Very Good

Adolfo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jeanavive, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas with Phoenix Family
Customer Service excellent and accommodating.
Eliza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A trip to remember
The receptionist she was so nice, and the hotel looks clean.
Yoana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Booked a two day stay 24-26. Left hotel Xmas day to see family. Upon return our phone chargers and small cooler had disappeared. Took about 3 hours to be returned. Was told new maid messed up despite our luggage and other items still there. Other than that stay was great.
James, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Miriam, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Alan, 10-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

I did not get the room I booked and payed for with Expedia! The staff said third party sites like Expedia don't check on availability and there wasn't anything they could do! I ended up having to take a standard 2 bed room! My friend certainly did not understand why I got 2 beds! Wanted to take a bath, the plug in the tub didn't work and was unable to take a relaxing bath! Then when I showered, the water saving shower head was good, HOWEVER, the spout continued to run more water out of it thereby reducing any eco effect concerning water usage! The TV remote hardly worked and the TV had lots of vertical lines making it almost impossible to watch! Extremely disappointed with both Expedia and Sheridan! Didn't get what I paid for!
Verified Expedia guest review

8/10 Very Good

Nice restaurants, amenities and room. Sone parts of the hotel is a bit dated, doors, shower, safe etc.
Verified Expedia guest review

10/10 Exceptional

Scott, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Levi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michaela, 2-night trip
Verified Hotels.com guest review

6/10 Good

There is a lot of homeless population around the area, so I would not recommend walking. The hotel was nice. my room was spacious, could stand for some upgrading it looked slightly old. Staff was super nice, cafe food was just okay not an in depth menu for a Sheraton hotel. My room was located at the end of a hallway that somehow extended and it took me an extra few minutes to find my room in Narnia.
marie, 2-night trip
Verified Expedia guest review

8/10 Very Good

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 1-night trip
Verified Expedia guest review