2/10 – Mangelhaft
16. Okt. 2023
'Issue' with our room - we were brought elsewhere
We were brought to an entirely different Riad when we arrived - ver confusing.
We had communicated with the owner of this Dar earlier in the day before our arrival to confirm when we would be arriving. However, when we arrived we were then told there was an 'issue' with our room and we would be staying in a completely different Riad (owned by the same owner). We booked our room at Dar Nour Fes months in advance, but were brought to an entirely different hotel right when we arrived which was a shock.
The owner is a nice man - he even brought us to an amazing restaurant close to the new Riad we were staying at. But, we were unimpressed because our 'new Riad' was over a 10-minute walk through the Medina and we had quite a bit of luggage with us. On top of this, the new room was not what we had paid for at Dar Nour Fes - it was a double bed instead of a king bed, and it didn't have as good reviews online as what we had booked.
Very awkward experience overall that I can't recommend - take caution when booking this accommodation.
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