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VP Plaza España Design

5.0 star property
Escape into a world of relaxation with sumptuous treatments and delicious Mediterranean cuisine. Return refreshed to explore Royal Palace of Madrid and vibrant city life.

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Photo gallery for VP Plaza España Design

Seasonal outdoor pool, open 11:00 AM to 7:00 PM, sun loungers
Lobby
Rooftop terrace
Rooftop terrace
Premium bedding, down comforters, pillowtop beds, minibar
Experience the epitome of luxury at VP Plaza España Design, a hotel near Gran Via. Enjoy Mediterranean cuisine at one of two on-site restaurants, relax in the spa tub, or treat yourself to a rejuvenating treatment like hydrotherapy at VP Biloba Spa.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Electric vehicle charging point
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $329
includes taxes & fees
$299 per night
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Triple Room (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355.8 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Suite, City View

Premium bedding, down comforters, pillowtop beds, minibar

Luxury Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, minibar

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 354 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room Single Use, Terrace

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room Single Use, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 391.4 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Triple Room (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Triple Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Habitación doble superior fitness de uso individual

Premium bedding, down comforters, pillowtop beds, minibar

Habitación doble superior fitness de uso individual

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 431 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Triple Room

Premium bedding, down comforters, pillowtop beds, minibar

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 391.4 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 1292 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Triple Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Habitación superior fitness

Premium bedding, down comforters, pillowtop beds, minibar

Habitación superior fitness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 421 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Triple Room (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355.8 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, City View (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 483 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 320.2 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355.8 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355.8 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Premium Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 391.4 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 320.2 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Suite for Single Use, City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Suite for Single Use, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 667 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 354 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Junior Suite for Single Use, City View

Premium bedding, down comforters, pillowtop beds, minibar

Double Junior Suite for Single Use, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 355.8 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 391.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, City View (2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 483 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Terrace

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 391.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, City View (3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, City View (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Plaza de España, 5, Madrid, Madrid, 28008

What's nearby

  • Gran Via - 2 min walk
  • Royal Palace of Madrid - 7 min walk
  • Puerta del Sol - 14 min walk
  • Plaza Mayor - 14 min walk
  • Prado Museum - 4 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Delicias Station - 6 min drive
  • Madrid Principe Pio Station - 11 min walk
  • Madrid Recoletos Station - 25 min walk
  • Plaza de Espana Station - 2 min walk
  • Santo Domingo Station - 6 min walk
  • Noviciado Station - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪360° Rooftop Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Vips - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Rincón de Reyes - ‬3 min walk

About this property

VP Plaza España Design

VP Plaza España Design features a rooftop terrace and puts you just steps from Gran Via and Plaza de España - Princesa. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Ginkgo Sky Bar, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is just a short walk: Plaza de Espana Station is 2 minutes and Santo Domingo Station is 6 minutes.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 214 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
    • This property's limo/town car service and use of meeting rooms are available on request and must be booked in advance; surcharges apply.
    • This property offer airport pickup service by car for 1-4 guests, or by van for 1-6 guests. Fees per vehicle apply.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured onsite self parking (EUR 33 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space (15069 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Bicycle parking
  • Full-service spa
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, VP Biloba SPA. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ginkgo Sky Bar - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Botania - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 for adults and EUR 29 for children
  • Airport shuttle service is offered for an extra charge of EUR 102 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Secured self parking costs EUR 33 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from May 15 to September 17
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 09/302088.9/18

Also known as

VP Plaza España Design Hotel Madrid
VP Plaza España Design Hotel
VP Plaza España Design Madrid
VP Plaza España Design Hotel
VP Plaza España Design Madrid
VP Plaza España Design Hotel Madrid

Frequently asked questions

Does VP Plaza España Design offer free cancellation for a full refund?

Yes, VP Plaza España Design does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at VP Plaza España Design?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at VP Plaza España Design?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at VP Plaza España Design?

Yes. Self parking costs EUR 33 per day. Electric vehicle charging is available.

Is airport shuttle service offered by VP Plaza España Design?

Yes, an airport shuttle is available. The charge is EUR 102 per vehicle one-way.

What are the check-in and check-out times at VP Plaza España Design?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at VP Plaza España Design?

No, this hotel doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.

What is there to do at VP Plaza España Design and nearby?

VP Plaza España Design has a spa and a seasonal outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near VP Plaza España Design?

Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine.

What's the area around VP Plaza España Design like?

VP Plaza España Design is in Madrid Centro, a short 2-minute walk from Plaza de Espana Station and 7 minutes' walk from Royal Palace of Madrid. Travelers say the area is walkable and good for shopping.

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VP Plaza España Design Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel for road trippers
Amazing hotel and even more amazing is the fact that the property has a PROPER PARKING LOT 10/10, something that's rare in Europe.
rodrigo feher da, 2-night trip

10/10 Exceptional

Great hotel
Excellent staff. Great stay. Highly recommend
ROBERT, 4-night trip

10/10 Exceptional

Staff, amenities and location were all incredible.
Priyanka, 2-night trip

10/10 Exceptional

Great location and beautiful hotel
Lina, 2-night trip

10/10 Exceptional

Good location staffs are friendly.
??, 2-night trip

10/10 Exceptional

Vp
Amazing staff. Excellent location
Kasim, 2-night trip

8/10 Very good

Great hotel and staff and location.
Shahab, 4-night trip

10/10 Exceptional

Loved the hotel and great service
Lina, 2-night trip

10/10 Exceptional

Amazing hotel
Emilia, 2-night trip

4/10 Fair

Good hotel
Hala, 4-night trip

10/10 Exceptional

Fantastic property and wonderful staff! Highly recommend!
Catherine, 1-night trip

10/10 Exceptional

Very nice and professional staff
José, 3-night trip

10/10 Exceptional

The hotel is amazing
Yaney, 1-night trip

10/10 Exceptional

We really enjoyed this property. Lovely accommodations and wonderful staff. Well located for our home base in Madrid
Jaclyn, 3-night trip

10/10 Exceptional

This is a very nice property. Great customer service. Request a corner room.
pankaj, 4-night trip

10/10 Exceptional

very nice place
Xin, 3-night trip

10/10 Exceptional

The property was stunning. People who work there were super friendly, accommodative and polite. The breakfast was amazing! Would definitely stay in here adain
Elena, 1-night trip

10/10 Exceptional

Good hotel to stay near Gran via , quite location and not too far from main gran via street
Avani, 2-night trip

10/10 Exceptional

Great stay
Surprisingly lovely hotel , new and excellent service . Alex on reception in particular
RICHARD, 3-night trip

10/10 Exceptional

It was a very nice hotel. Friendly staff and the room was very clean except the cough.
2-night trip

10/10 Exceptional

very clean great room great staff
marilu, 1-night trip

10/10 Exceptional

Location very good
On Lee, 5-night trip

10/10 Exceptional

Amazing staff and service
Ruth, 2-night trip

10/10 Exceptional

The hotel was in a great position in Madrid. Very helpful staff at all times. Slight difficulty in communicating with staff at breakfast. We don’t speak Spanish.
1-night trip

10/10 Exceptional

Very well positioned for the Royal Palace and other historic buildings. Very close to good shopping and walkable to a lot of other attractions.
Philip, 4-night trip