We stayed for 5 nights, stay was great, staff super friendly, rooms clean, if something was missing they didn’t hesitated to bring it into our room.
Breakfast was also very good, mix of Asian and western breakfast offers.
Also we booked a day trip to Halong with the hotel, for 75$, with pick up, boat tour, cave visit, bamboo boat and lunch included. Think it is cheaper to book it external, but the program was well planned and fine actually.
Would def stay there again. x