2/10 Poor
Feb 2, 2025
Not as expected!!
First off when we got there we could not check-in (and it was 3pm which is check-in time). So we waited until a room was available. They ended giving us a room, but it was not the room that we booked. We had to settle for lesser room. Once we did get to the room, we noticed mold in the bathroom around the tub area and also covering the ceiling. The beds were full size and we were expecting queen size like most hotels. I’m not sure why a hotel would ever have full/double beds. The place is desperately overdue for a remodel. We come to Lake Charles at least once a year and we do not ever plan on staying here in the future.
Curtis
Curtis, 1-night family trip
Verified Hotels.com guest review