In Playa del Carmen, Hotel Hacienda Del Caribe offers a tranquil retreat with a poolside bar and lush garden. Relax on the sun-kissed terrace or take advantage of bike rentals to explore nearby attractions like Quinta Avenida. Guests rave about the helpful staff and convenient location.
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk
Playa del Carmen Main Beach - 2 min walk
Playa del Carmen Maritime Terminal - 4 min walk
Mamitas Beach - 15 min walk
Playacar Golf Club - 5 min drive
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Airport pick-up service
Restaurants
McDonald's - 2 min walk
Karen's Restaurant - 1 min walk
Hard Rock Cafe Playa del Carmen - 2 min walk
Burger Playa - 2 min walk
Ah Cacao Chocolate Café - 1 min walk
About this property
Hotel Hacienda Del Caribe
When you stay at Hotel Hacienda Del Caribe, you'll be in a fantastic location, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
34 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: noon
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Transfers
Airport pickup on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach club nearby (surcharge)
Beach nearby
Golfing nearby
Snorkeling nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Sleep well
Down comforter
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 80 per room
Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children between the ages of 1 and 8 costs USD 25
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen
Frequently asked questions
Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?
Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Del Caribe?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Hacienda Del Caribe?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Hacienda Del Caribe?
Sorry, there's no onsite parking at Hotel Hacienda Del Caribe.
Is airport shuttle service offered by Hotel Hacienda Del Caribe?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.
What are the check-in and check-out times at Hotel Hacienda Del Caribe?
Check-in start time: 4:00 PM; Check-in end time: noon. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Hacienda Del Caribe?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at Hotel Hacienda Del Caribe and nearby?
Have fun with nearby activities such as snorkeling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Hacienda Del Caribe?
Yes, there's an onsite restaurant.
What's the area around Hotel Hacienda Del Caribe like?
Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal. Travelers give top marks for the hotel's prime location.
Hotel Hacienda Del Caribe Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 2, 2025
Great place!
We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!
Erica
Erica, 1-night trip
10/10 Exceptional
Jan 22, 2025
Great value
Excellent location, great value for the money.
Armando
Armando, 1-night trip
10/10 Exceptional
Aug 29, 2024
Enjoyed my stay
David
David, 4-night trip
10/10 Exceptional
Oct 12, 2024
I enjoyed my stay and will do again if the price is right
James
James, 1-night trip
8/10 Very good
Feb 14, 2025
One night
The hotel was okay for my one night stay. Having to carry my 2- 50 pound suitcases up 3 floors was not so good. There was no one to help. The staff is very friendly. The one strange thing was that you are not allowed to drink your beer in the lobby or lower level but you can drink it on the street. All in all it was good.
Richard
Richard, 1-night trip
8/10 Very good
Nov 27, 2024
Excellent as always.
Patricia L
Patricia L, 1-night trip
10/10 Exceptional
Nov 5, 2024
Great, as usual.
Verified traveler
1-night trip
8/10 Very good
Nov 20, 2024
The WI-FI did not work well. Would have stayed much longer as I am always working .
Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .
TIM
TIM, 2-night trip
10/10 Exceptional
May 31, 2024
Nice hotel
Like this little hotel it clean right in town close to beach and Ado .
Norma J
Norma J, 1-night trip
10/10 Exceptional
Nov 3, 2024
Very nice
David
David, 3-night trip
8/10 Very good
Mar 11, 2024
It's great hotel near the beach and restaurants and the bus station ADO
yarisel
yarisel, 5-night trip
10/10 Exceptional
May 24, 2024
Great hotel next to all the action
Ixah
Ixah, 3-night trip
8/10 Very good
Jan 26, 2024
Great little hotel close to everything
Carina
Carina, 4-night trip
6/10 Good
Oct 24, 2024
A well located Mexican gem
This is a lovely, quaint, Mexican-style hotel. The staff was great and very attentive. The hotel is very clean and located centrally in Playa del Carmen - close to the beach, the bus station and 5th Ave. If you are looking for a modern, American-style hotel, this is not for you. You may need to ask for hand towels and supply your own water but the location, the staff and the genuine atmosphere are wonderful.
Verified traveler
2-night trip
6/10 Good
Jan 10, 2025
When we arrived the room had strong smell of urine. We weren't sure if it was from the bathroom or the space outside the bathroom window. It eventually dissipated.
Room was spacious bathroom was smaller than expected.
The parking lot was closed which required that we park on the street several blocks away.
James
James, 1-night trip
10/10 Exceptional
Jun 30, 2024
Very convenient for early ADO travel
matthew
matthew, 1-night trip
8/10 Very good
Jan 18, 2024
average hotel good location and nice staff
Eugene
Eugene, 1-night trip
10/10 Exceptional
Aug 24, 2023
Second time staying here. Nice hotel in great locatuon.
Larry
Larry, 1-night trip
10/10 Exceptional
Jun 1, 2024
I stay here every time I need an early morning ride from ADO. it's super convenient, clean, and not overpriced
matthew
matthew, 1-night trip
8/10 Very good
Jul 27, 2024
Cozy, not too flashy, shower was like a 6.5/10, the rest had good decor 8/10.
Charles
Charles, 1-night trip
10/10 Exceptional
Feb 2, 2024
Great stay, good location, close to beach yet not next to loud clubs like alot of places. Beautiful old building, hence the name hacienda ;)
Zac
Zac, 1-night trip
10/10 Exceptional
Feb 13, 2024
Wonderful experience
We had a wonderful stay at this hotel. The hotel is beautiful, the rooms are spacious, clean and beautiful. We would definitely stay here again.
Rahul
Rahul, 2-night trip
10/10 Exceptional
Oct 9, 2024
Room was alittle hot
Edolina
Edolina, 2-night trip
8/10 Very good
Mar 14, 2024
Nice little hotel in the downtown area. Nothing fancy but nice.
Michael
Michael, 1-night trip
10/10 Exceptional
Oct 10, 2023
Perfectly located, close to ado bus (walking distance) steps to beach, close to night life!