Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
Aldo Moro Tram Stop - 22 min walk
Arcipressi Tram Stop - 26 min walk
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Bar Pasticceria Erg - 13 min walk
Melody - 13 min walk
Luci della Città - 1 min walk
Rio Grande - 1 min walk
Lounge Bar Piano Terra - 1 min walk
About this property
Hilton Florence Metropole Hotel
At Hilton Florence Metropole Hotel, you'll be within a 10-minute drive of Historic Centre of Florence and Pitti Palace. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Luci Della Citta, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Parking
Covered onsite self parking (EUR 10.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Train station shuttle from 10:00 AM to 10:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Business center
2 meeting rooms
Conference center (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Television in common areas
24-hour fitness center
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Parking
Covered self parking costs EUR 10.00 per day
Policies
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence
Frequently asked questions
Does Hilton Florence Metropole Hotel offer free cancellation for a full refund?
Yes, Hilton Florence Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Florence Metropole Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Florence Metropole Hotel?
Yes. Self parking costs EUR 10.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Florence Metropole Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Florence Metropole Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Florence Metropole Hotel?
Yes, Luci Della Citta offers Italian cuisine.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
Gail
Gail, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 9, 2024
Horrible
Joy
Joy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Great experience in Florence
Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice.
Take tram to Florence center and back without luggage anytime.
Miguel
Miguel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
CASSIE
CASSIE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Excellent customer service
CASSIE
CASSIE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Very good
JACOBO
JACOBO, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 17, 2024
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Jacqueline
Jacqueline, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 2, 2024
No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Branna
Branna, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Giuseppe
Giuseppe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
Rodney
Rodney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2024
Very pleasant stay.
Liliana
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2024
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 14, 2024
Nice property, within short driving distance to very nice shopping mall.
Camtu
Camtu, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
May 4, 2024
xiaojing
xiaojing, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 9, 2024
The hotel looks very old and is in renovation
The internet does look very different and missleading never again there!
Mircea
Mircea, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 9, 2024
kathleen
kathleen, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 4, 2024
I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable.
Priscilla
Priscilla, 3-night family trip
Verified Expedia guest review
6/10 Good
Mar 27, 2024
Super far from everything. The hotel is extremely dated and under construction. Very inconvenient location
Beverly
Beverly, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2024
Karch
Karch, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 24, 2024
Laura
Laura, 3-night family trip
Verified Expedia guest review
4/10 Fair
Nov 8, 2023
First nigh was in a room with a foul dead rat odour. Thought some one or thing may have previously died in the room. Second night changed rooms and the a/c didnt work. Was like a sauna that night. Found out next morning that only heat or cold may be set for whole building. Its a very old building and rooms.
Richard
Richard, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 4, 2023
lacking a bit of service to the room - frigobar never reserviced, cups and glasses left dirty