Eagles Crag was disappointing. Not great value for money. Game drives excellent, particularly if you get Leon or Jacque as your ranger. Room was spacious. No hot water in the afternoon! Went to take a shower/bath after lunch and only cold water. Turn down service poor. Food quality very poor. Do not expect any fine dining. For price paid really expected higher standard than barbecue food. You are EXPECTED and told to take your meals with other residents and rangers, sat beside them at one table, even breakfast! Did not like this at all. When I pay €800 plus per night I expect to eat at the time I am ready and with my husband only. House keeping stripped our bed before 9am on our leaving day, meaning when we returned from breakfast we couldn't even have a rest/lie down until check out time at 11am before our long 24 hour journey home. All of our belongings were still in the room, not even packed up so it was clear we had not checked out. The experience in Eagles Crag is unfortunately not even close to five star. I have previously done a safari that was absolutely five star, service, food, experience etc much superior to Eagles Crag. Would return to Shamwari game Reserve as game viewing, ranger expertise and safari experience were exceptional but would definitely not stay in Eagles Crag again nor could I recommend it