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Comfort Inn & Suites

2.5 star property
West Springfield hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Indoor pool
Lobby
Lobby sitting area
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Free parking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Indoor pool
  • Spa tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is $116
includes taxes & fees
$101 per night
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
Private bathroom
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn West Springfield

Pool
Free breakfast
Free parking
Free WiFi
7.0 out of 10, Good, (1002)
The price is $98
includes taxes & fees
$86 per night
Jan 20 - Jan 21, 2025
Quality Inn West Springfield
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About the neighborhood

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 1 min walk
  • Big E - 5 min drive
  • Baystate Medical Center - 6 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 8 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive
  • Springfield Union Station - 7 min drive
  • Holyoke Station - 18 min drive
  • Northampton Station - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

When you stay at Comfort Inn & Suites, you'll be within a 15-minute drive of MGM Springfield and Six Flags New England. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0008023250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites offer free cancellation for a full refund?
Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Comfort Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Comfort Inn & Suites?
No, this hotel doesn't have a casino, but MGM Springfield (8-min drive) is nearby.
What is there to do at Comfort Inn & Suites and nearby?
Comfort Inn & Suites has an indoor pool and a spa tub.
What's the area around Comfort Inn & Suites like?
Comfort Inn & Suites is a short 1-minute walk from Olympia Ice Center and 16 minutes' walk from Connecticut River.

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Neko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Not The Greatest Stay
There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Courtney, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

good but slightly disappointed
It was a good stay BUT the shower was horrible. The water was only warm, and we are in the middle of winter, and the shower head was not strong. It was only a trickle of water coming out. I was very disappointed with the shower. The actual stay was good. The continental breakfast was good. The pool was nice and clean but the pool water was really cold too cold for it being winter her winter days. The room old looking but clean and it smelled really good.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kelly, 1-night trip
Verified Hotels.com guest review

6/10 Good

roger, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Penny, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Unacceptable: Room 222
Did not work in Room 222 in West Springfield, MA: TV remote, room phone, wall light between beds. Unacceptable! Pool & hot tub are exceptional! Personnel strength exceptional. Will see how breakfast is in the morning…
Deborah, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room was ok ! No liquid dish detergent , no utensils, and only 1 regular coffee. I tried what appeared to be drawers and cabinets but they did not open! Dish washer didn’t appear to work. Put dishes in and turned on but never cleaned them. Dishes and such were not real clean when we went to use them. Curtains were off their hooks and counter was sticky. Our room w as close to the ice machine and staff rooms. Ice machine didn’t bother us as we knew it was there but what did definitely bother us is at 6 AM is when the staff came in how LOUD they were! Breakfast on Sunday was until 9 but the staff was very eager and did start to close down and clean before 9. There still were people eating!!!!! I realize the staff has to start working but they need to quiet down!!!
Kathleen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dino, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property was pretty dingy. The first room had black mold in the bathroom. We were offered an upgrade to a suite with wallpaper that was falling down and furniture that looked in very used condition.
Melissa, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Breakfast was better than most motel offerings.
JAMES M, 2-night trip
Verified Expedia guest review

10/10 Exceptional

william, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sarai, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff was friendly , beds were comfy . Great hotel
Kathleen, 7-night family trip
Verified Expedia guest review

8/10 Very Good

The room was clean as well as indoor common areas, but the pool area, outside sun patio and the exterior of the hotel itself could use a good power washing. The hotel is in a commercial / professional office complex across from an indoor ice rink but is quiet and safe at night.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything
Stefanie, 1-night trip
Verified Expedia guest review

6/10 Good

hotel with a perk of indoor pool. That said back door was unlock, around midnight a fight broke oit in hallway which resulted in 4 cops and ambulance showimg up. There was an arrested, then people lingeared in parking lot making nervous about my car.
Heidi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Edgardo, 2-night trip
Verified Expedia guest review

2/10 Poor

Pamela, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Keno, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

I had a super great stay! Only negative was I called for a late checkout and was told yes then the hotel got mad at me for not knowing it. It was clean the the tv’a worked.
Heather, 1-night trip with friends
Verified Expedia guest review