Stay Alfred at Penn Street Tower

The downtown location was close to the convention center, mall and city attractions. Beautiful apartment with a bad view of a parking deck. The pre check-in process was a bit trying because the software wasn't working but all finally went well.

I absolutely loved staying here. It is so much better and comfortable than a hotel.

This property was exactly what we needed. I was in town on business. My wife accompanied me for fun. This apartment gave her a lot of space and comfort. She was able to walk to anything she wanted in downtown Indy. The living/great room is on the outer edge of the building, so you do get a little street noise there, but the bedroom is silent. We slept very well. The bath is spacious. They do a good job of providing amenities you might need for your stay. The Kitchen is fully equipped. They even provide laundry & dish soap. I would make two recommendations for the property. 1. Add a hand towel bar near the bath sink. 2. Add coasters for the great room area so we're not setting our drinks on the nice furniture you've provided. If you book last minute, go to the property web site and jump on the chat feature. There are some things they need from you before the booking is final. They will also have to send you some detailed instructions for entry. This is not a typical hotel with a 24-hour front desk. Communication is key! The process is not cumbersome, it's just detailed. We assumed parking would be an issue, but it wasn't. Don't park in the parking deck right across the street. Go down the street a block. It's cheaper. Great place! If I'm in town again, I'll be staying here again.

Overall a good experience if you're looking for a spacious option in the heart of downtown. It was well stocked, convenient check-in & out, and good communications from the Stay Alfred team once you set up your account. Things to know - no free parking included and it's rather limited & expensive nearby, they tack on a significant cleaning fee so that low nightly rate is quite a bit higher. They leave ear plugs by the bed for a reason - the walls & floors are thin so you hear every footstep from the neighbors. And we never could get the TV's to work following the detailed directions they left - very frustrating!

Don’t book last minute. It took us 45 min to check in because they had not provided us our check in instructions. There is no front desk However 24/7 customer service is available. Space was great, area was great.